Insurance Administrator
Department: Underwriting
Employment Type: Permanent
Location: Cheltenham
Compensation: £23,811 / year
Description
Are you detail-oriented and passionate about delivering exceptional service? We are seeking an Insurance Administrator to support the processing and analysis of London Market Insurance underwriting data. In this role, you will ensure accuracy, meet performance targets, and collaborate across teams to deliver high-quality outcomes for our clients.
Ideal candidates will have strong attention to detail, effective communication skills, and a basic understanding of the insurance market. You will join a supportive, inclusive environment that encourages your development and recognizes your contributions.
If you are ready to grow with a company that values PRIDE—Pioneering, Responsible, Inclusive, Delivery-focused, and Empowering—we would love to hear from you.
Key Responsibilities
* Process London Market Insurance underwriting data according to established procedure guides.
* Analyze technical data and calculate technical transactions, including limits, premiums, and deductions.
Skills, Knowledge, and Expertise
* Strong attention to detail with a focus on service excellence and client experience.
* Effective verbal and written communication skills.
* Ability to work independently while fostering teamwork and collaboration.
* Basic understanding of the insurance market, practices, and regulations is desirable.
* Ability to interpret insurance documentation and data, demonstrating foundational knowledge of relevant classes of business is desirable but not essential.
Behaviors and Values
Demonstrates behaviors aligned with the PoloWorks PRIDE values:
* Pioneering – we don’t stand still
* Responsible – we do the right thing
* Inclusive – we all play a role
* Delivery-focused – we provide services we are proud of
* Empowering – we equip people to be their best
Benefits
Alongside a competitive salary, discretionary annual bonus, and 23 days of annual leave (with the option to buy more), you will receive an excellent benefits package, including flexible, hybrid working, life assurance, income protection, enhanced pension contributions, and occupational maternity and paternity pay.
You will also have access to company volunteering days, an employee assistance programme with retail discounts and savings, a generous employee referral scheme, regular sports and social events, and free Cheltenham bus travel.
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