Job Title: Sr Software Business Analyst Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today's hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures. Position Overview: The Technical Business Analyst (BA) acts as a bridge between business stakeholders and technical teams. The role involves analyzing business requirements, translating them into technical specifications, and ensuring successful implementation of solutions that meet business needs. Key Responsibilities: - Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and document business and technical requirements. - Technical Analysis: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. - Solution Design: Work with developers and IT teams to design and implement technical solutions that align with business goals. - Data Analysis: Use data modeling practices to analyze findings and create suggestions for strategic and operational improvements and changes. - Documentation: Develop and maintain detailed documentation, including business requirements, functional specifications, and user manuals. - Testing and Validation: Participate in system testing and validation procedures to ensure that solutions meet business requirements. - Stakeholder Management: Communicate effectively with stakeholders to manage expectations and foster collaboration between technical and non-technical teams. - Project Support: Assist in project planning, execution, and delivery, ensuring projects are completed on time and within budget. Qualifications: - Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. - Proven experience as a Business Analyst or similar role, preferably in a technical environment. - Strong understanding of software development methodologies, such as Agile and Waterfall. - Excellent problem-solving and analytical skills. - Proficient in using BA tools like JIRA, MS Visio, and other modeling software. - Exceptional communication and interpersonal skills. - Ability to work independently and as part of a team. - Familiarity with SQL, data analysis, and reporting tools is an advantage. Preferred Skills: - Experience in project management. - Knowledge of IT infrastructure and architecture. - Certification in Business Analysis (CBAP, CCBA, etc.) is a plus. - Proficiency in Agile Methodology - AI Concepts - Generative AI Working Conditions: - This is a work from home position - Ability to work under pressure and meet tight deadlines. Location: UK, Work at Home, GB Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)