The College is seeking a highly motivated individual with a range of general IT skills to work within our Network Team to provide 1st Line IT support to our staff and students.
The successful candidate will receive in-house training and mentoring to enable them to fully understand and support the day to day requirements of the College's IT Systems and the staff that need to access it.
We are looking for someone who:
· Has a strong interest in Information Technology. (any IT qualifications or IT experience would be desirable).
· Has a logical approach to problem solving.
· Is able to identify when a problem may require escalation.
· Has excellent time management.
· Can prioritise IT work requests successfully.
· Is polite and constructive whilst dealing with all users.
· Will maintain a high standard of work and professionalism.
· Has the ability to work unsupervised and diligently.
· Has a desire to increase knowledge and competences.
This would be a great opportunity for someone just starting out in the IT field to gain experience and skills in the workplace.
About Hereford College of Arts
Hereford College of Arts is a vibrant, dedicated arts college with a specialist focus on Creative Media Production & Technology, Music, Performing Arts, and Creative Practice; Art, Design & Communication.
The HCA curriculum includes undergraduate and postgraduate degrees alongside a range of Further Education programmes and a wide-ranging short course programme. Our mission is to empower creativity and enrich our world through transformative arts education. We are proud of our rich history spanning over 170 years and our strategic vision for the future to develop and grow. Hereford city and the wider region are also full of ambition with a Cultural Partnership galvanising arts and collaboration across the region. We are rooted in an exceptional place and connected to the world.
Closing date for applications: Noon on Monday 2 March 2026
Job Types: Full-time, Permanent
Pay: £23,555.00 per year
Benefits:
* Canteen
* Casual dress
* Company pension
* Cycle to work scheme
* Enhanced maternity leave
* Enhanced paternity leave
* On-site parking
* Sick pay
Work Location: In person