Join Our Team as a Team Leader Location: Ladysmith Road, Exeter Role available: Full-time, 35 hours per week, Monday to Friday, 8am-4pm or 9am-5pm. Devon Supported Housing is an individualised support service funded by Devon Partnership Trust. It offers housing related support to people with medium to high support needs, leaving a hospital or residential setting. Our Ladysmith Road service in Exeter, is staffed 24/7, supports medium to high needs, using Safety Management Plans to reduce risk and focusses on recovery with SMART goals. We provide both 1:1 support and shared hours to help residents progress safely and confidently. How you will make a difference as a Team Leader: We are seeking an experienced and motivated Housing Team Leader to lead and support the delivery of high-quality, customer-focused housing and floating support services, across two. Working closely with the Service Manager, you will play a key role in ensuring effective service delivery, strong team performance, and positive outcomes for the people we support. This role will cover two supported accommodation and outreach services. Lead, support, and motivate a team to deliver responsive, person-centred housing and support services Allocate work, monitor performance, and ensure delivery against service objectives and outcomes Plan and prioritise workloads across the team to meet service demands Ensure appropriate staffing levels and resources are in place to deliver high-quality services Act as a lead practitioner, role modelling best practice, behaviours, and organisational values Provide expert guidance and support to staff on complex cases and practice issues Deliver effective supervision, coaching, and development support to team members (individual and group) Identify and coordinate training and development activities within budget Support recruitment, onboarding, and induction of staff and volunteers Work collaboratively with the Service Manager to maintain and continuously improve service delivery Essential Experience & Knowledge We are looking for a confident leader with a passion for delivering excellent support services and developing others. Experience supporting people with mental health needs, or delivering care/support in a social care setting (paid or voluntary) Experience in a similar or supervisory role within housing, social care, residential care, or supported housing Knowledge and understanding of recovery-focused approaches and how to embed them into practice Ability to assess individuals’ needs and risks, and develop effective support and risk management plans Strong leadership skills with the ability to motivate and develop a team Excellent organisational and prioritisation skills Confidence in decision-making and managing complex situations Strong communication and interpersonal skills Apply today and be part of a team that truly makes a difference. IND1