Job Title: Project Coordinator
Greenview Group, established in 2017, specializes in mechanical and electrical installations, heating services, property maintenance, and sustainable energy solutions. With around 130 employees and revenues of approximately EUR 36m in 2023, the company aims for significant growth to reach EUR 100m. Operating from Belfast, Northern Ireland, and London, UK, Greenview serves a diverse client base, including government-backed and private sector customers.
Role Overview
The Project Coordinator will support HVAC Capital Works projects in Northern Ireland, based in our Mallusk office. The role involves coordinating site construction projects, managing schedules, handling communication with clients and stakeholders, and supporting administrative tasks to ensure project efficiency and effectiveness.
Key Responsibilities
1. Coordinate site construction projects to ensure timely and effective completion.
2. Manage scheduling of engineers and site diaries.
3. Handle incoming calls and record/manage communications efficiently.
4. Support clients via telephone and email.
5. Log and assign maintenance calls, process paperwork, and close calls for payment.
6. Respond within agreed timeframes to meet service levels and contract terms.
7. Support in cross-training team members for contract coverage.
8. Perform routine administrative tasks.
9. Communicate with stakeholders and clients proactively.
10. Escalate issues promptly to management or clients.
11. Ensure compliance with policies and procedures.
12. Assist with applications and certificates from authorities/clients.
13. Adhere to safety standards and data protection policies.
14. Organize materials and coordinate with suppliers and subcontractors.
15. Calculate engineer performance metrics and bonuses.
Person Specification
* At least 1 year of office experience.
* Minimum of 5 GCSEs, including English and Math.
* Proficient in Microsoft Office suite.
* Proactive, independent worker with limited supervision.
* Strong customer service orientation.
* Excellent organizational and communication skills.
* Team player with adaptability and a positive attitude.
* Trustworthy and approachable, leading by example.
Additional Information
Greenview Gas is an equal opportunities employer offering competitive salaries and opportunities for skill development within a secure environment.
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