Introduction
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.
DUTIES AND RESPONSIBILITIES
EXN's customer and vendor data is currently fragmented across multiple ERPs (NetSuite, SAP, Jiwa, Sage), inconsistently structured in HubSpot, and not reliably linked across systems. The same partner can appear with different IDs, names, and structures depending on which system you look in - making campaign targeting unreliable, account-level decisions inaccurate, and operational processes manual.
The Master Data Analyst is the long‑term solution. In the meantime, there is significant work to do: defining what the data should look like, documenting what exists, measuring the gap, and working with IT and the MDM team to prioritise and track resolution.
As Master Data Analyst is implemented there is a need to define how master data is structured, how authoritative sources are determined across systems, and how records are matched and merged to form a trusted golden record.
The Master Data Analyst sits at the intersection of business and IT. They translate what commercial teams need from the data into quality requirements the technical teams can act on, and translate the technical reality of what the data contains back to the business in terms they can use.
As The Master Data Analyst, You Will
* Define and document data standards, validation rules, and quality thresholds for the Customer/Partner and Vendor domains
* Design and maintain a data quality scorecard for the Customer/Partner and Vendor domains, covering dimensions such as comprehensivity, accuracy, consistency, timeliness
* Maintain a structured log of known data quality issues, categorised by domain, system, and business impact
* Support HubSpot data cleanup planning: define what the target state for HubSpot company records should look like; establish quality criteria for the reimport; help sequence the cleanup
* Operate the MDM stewardship workflows for the Customer/Partner and Vendor domains: review match proposals, approve or reject merge recommendations, manage exceptions
* Contribute to the development of EXN's data governance operating model: RACI for data ownership, escalation paths, data steward responsibilities across domains, and the principles governing how master data decisions are made
QUALIFICATIONS AND EXPERIENCE
The ideal: Master Data Analyst
* 5-8 years' experience in master data management, data quality, data governance
* Must have Power BI or Databricks experience
* Understanding of master data management concepts, including golden record curation, match and merge and survivorship
* Experience of working with multiple source systems and resolving data errors across them
* Demonstrated ability to define data quality standards and metrics – not just identify problems, but structure and measure them
* Strong analytical skills; comfortable interrogating data in SQL, Excel, or BI tools to investigate quality issues
* Experience producing data quality reports and domain documentation for non-technical business audiences
* Understanding of CRM or ERP data structures: accounts, contacts, hierarchies, and relationships
About Exclusive Networks
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations.
Equal Opportunity Employer
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.
Data Protection
We care about your data: please read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.
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