The Role - Key accountabilities and measures
* Proactively merge intelligence from disparate qualitative and quantitative sources and draw inferences and conclusions based on client needs
* Use OSINT to identify security threats to our clients' people and property, escalating as appropriate
* Support the analytical work of the intelligence analyst team to produce a variety of intelligence products
* Support the major incident response of the department, communicating to all relevant stakeholders in a timely, accurate and concise manner
* Maintain mass communications software, including the regular updating of clients' contact details and preferences
* Use bulk data within Excel and other software to produce baseline security threat assessments for client assets
* Conduct other research or duties as required by the Intelligence Operations Manager
* Ensure compliance withGDPR and company and client quality standards
* Flexibility to work weekend and night shifts across an eight-week shift pattern
Key Skills and Experience
* Strong knowledge of social media platforms and conducting other types of internet-based research
* Ability to research multiple online sources and collate large pieces of security-specific information
* Excellent written and verbal communication skills
* Excellent customer service skills
* Ability to engage with colleagues, clients and senior management in a professional manner
* Experience of working within a demanding, fast-paced environment
* Computer literate with a variety of software, including Microsoft Office and bespoke software
* Intermediate level use of Microsoft Excel with the desire to develop further
* Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines
* A positive attitude, ability to deal with pressure in a professional manner and a willingness to learn and develop
* Work as part of a team to deliver an exceptional service to the client
Desirable Skills and Experience
* Experience working in an intelligence environment
* Experience using OSINT to identify security threats
* Degree educated or equivalent
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