Liability Adjuster – Casualty & Liability
Midlands Region | Regional Travel
£45, – £55, DOE + Company Car/Car Allowance
If you’re an experienced Liability Adjuster looking for a role where your technical ability is trusted, your judgement respected, and your development supported, this could be the next move for you.
You’ll be joining a well-established Casualty & Liability specialist team handling a varied and engaging portfolio of third-party Liability claims, from straightforward slips and trips through to more complex liability investigations connected with major incidents.
What’s in it for you?
1. Hybrid working – a genuine balance between home working and modern city centre offices
2. Exposure to a wide range of EL, PL and Product Liability claims
3. Autonomy to manage your own caseload with the backing of a respected global adjusting practice
4. Opportunities to work collaboratively across Major & Complex Loss, Legal, Property and Specialist teams
5. Ongoing professional development and support with qualifications
6. A role where client relationships and technical quality genuinely matter
The Role
7. Manage a mixed caseload of third-party Liability claims, typically up to £,
8. Handle claims on both an investigate & report only and cradle-to-grave basis
9. Carry out thorough investigations to establish liability, causation and quantum
10. Provide clear advice and guidance to policyholders, clients and brokers within agreed timeframes
11. Produce high-quality investigation and liability reports
12. Manage client expectations while delivering against SLA and KPI requirements
13. Work closely with internal specialists to ensure claims are handled efficiently and accurately
14. Take ownership of issues, remove barriers in the process and drive claims to settlement or repudiation where appropriate
What we’re looking for
15. Proven experience handling Employers’ Liability and Public Liability claims
16. Exposure to Product Liability and third-party property damage claims
17. Strong investigation skills and confidence writing detailed reports
18. Solid understanding of the UK insurance market
19. Technically competent with a pragmatic, commercial approach
20. Comfortable working to client SLAs, productivity and quality standards
21. Confident using claims systems, scoping software and handheld devices
22. Strong negotiation skills and a customer-focused mindset
23. Flexible to travel regionally, with occasional overnight stays
24. Full UK driving licence