About The Role
This is an unpaid, voluntary role. Support the delivery of peer-led services by utilising lived experience to contribute to the co-ordination and delivery of interventions. Support the development and delivery of community-based recovery activities by assisting the Community Development Worker in developing collaborative forums and plans. Support with the provision and care for individuals with complex needs and vulnerabilities using lived experience, especially via our Supporting Voices model in which you will deliver telephone support and signposting where necessary. Act as a point of contact for service members and their family. Supervision, performance appraisals and attending training as/when required.
Tasks may include:
* Where appropriate, act as an advocate on behalf of service members to promote access to and engagement with sources of support.
* Promote and participate in service user engagement activities e.g. posters, advertising activities, talking to service members.
* Act as a role model for individuals, demonstrating positive engagement and maintenance of own health and wellbeing.
* Develop and maintain effective working relationships with a wide range of support providers and maximise opportunities for service members and volunteers.
Location
Cookson House, South Shields
Timing
Max of 15 hours per week. Applicants must be available on a Friday afternoon.
Training
Volunteers have access to Waythrough’s training platform, LearningKind, and will be asked to complete a number of training modules within their first 3 months.
Who we are
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 staff and volunteers who run them. Every year our services support around 125,000 people. You may notice the jobs here branded ‘Humankind’; next year recruitment systems will be fully integrated.
Thanks for bearing with us — and don’t forget to check Waythrough jobs on the Richmond Fellowship and Aquarius job site. What we can offer: fantastic learning and development opportunities, including free training courses; wellbeing offers for our workforce.
Equal opportunities Waythrough is an equal opportunities employer. We value diverse perspectives and inclusion. Applications from all backgrounds are welcome, including people with lived experience of substance use.
Other
Applications Close Date: 22 Oct 2025. Driving license not required. DBS requirement: Basic. Police/Prison vetting: Not applicable. Please review our privacy statement before applying.
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