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The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.
Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge. This could be the start of a new career with us.
About the role
You will work onsite and report into the Assistant or Store Manager. Your role could involve helping on the tills, advising our customers, or working in our back shop. You will also:
* Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions, giving great advice on our products, recommending items, or offering a basket — it’s the little things that make a difference.
* Get to know our in-store offers and schemes and promote them — the more info we can give our customers, the better.
* Help our stores run smoothly — this could include ensuring the right products are displayed, providing great service on our tills, or helping with stock in the stock rooms.
* Work with team members to provide a great shopping experience and ensure the store is always clean and presentable.
What you’ll need to have
Full training is provided. We are looking for people who:
* Excel in a varied, fast-paced environment
* Communicate and listen effectively
* Enjoy working as part of a team and promoting collaboration
* Understand that small details can make a big difference in customer interactions
* Want to be a proud brand ambassador for Boots and help customers find the best products for them
It would be great if you also have
* Experience in customer care and delivering excellent service (not essential)
Our benefits
* Boots Retirement Savings Plan
* Generous employee discount, including enhanced discounts for Boots brands, Boots Opticians, and Boots Hearingcare
We offer additional benefits that provide flexibility; click here to view our full list of company benefits (subject to change and eligibility).
Please note, salary estimates on third-party sites are not endorsed by Boots and may be inaccurate.
Why Boots
We are committed to positive change and continuous improvement. Our inclusive environment helps everyone reach their full potential. We are proud to be an equal opportunity employer, embracing diversity and fostering a positive workplace.
As the heart of everything we do, it’s with you that we can change for the better.
To learn more about careers at Boots, click here.
What’s next
If successful, you will be invited for an in-store interview within 14 days.
We are open to flexible working options, including job share and reduced hours.
If you need support during the application process, we offer reasonable adjustments to help you perform at your best.
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