This is your chance to lead an already top quartile performing Rent Team. You will lead a team of dedicated and motivated officers that have maintained an excellent rent collection rate over many years.
Possesses strong communication abilities and a background in team management.
Will have a positive "can do" attitude and a proven track record of making customer-focused changes to improve service.
Has experience in major culture change and personal involvement in embedding change in teams.
Has a record of meeting challenging income recovery targets within the housing sector.
About Plymouth Community Homes, Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal, and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details, please go to [link].
You will need a positive, "can do" attitude and a commitment to working in a balanced and fair way with a diverse customer base. Not only will you maximise income for PCH, but you will also empower clients with the tools, support, and knowledge they need to thrive financially and socially. If you're driven by purpose and ready to create a lasting impact, we want to hear from you!
We are the city's largest social housing association, with over 16,000 properties providing homes for more than 35,000 people. We're aiming to grow to provide more people with high-quality, affordable homes to rent and buy.
With a great workforce and a focus on people, we deliver good quality, well-managed, and well-maintained homes.
What we can offer you:
* Flexible working opportunities including flexi-time and hybrid working
* Excellent pension scheme with a high level of employer contributions
* Free, fully equipped onsite gym and changing facilities
* The opportunity to carry out volunteer work for 3 days a year through our Make a Difference scheme
* Annual leave of 25 days (rising to 30 days) plus Bank Holidays and holiday trading option
* Free Employee Assistance programme, including free counselling
* Free annual flu vaccination
* Cycle to Work scheme
* The opportunity to work in a beautiful and vibrant part of the Southwest
* We support digital working with modern devices/smart phones
* It's fun to work here — we have dress down Fridays, company quizzes, and lots of charity events throughout the year
* Our modern and spacious offices are right on a bus route, just three miles from the city centre
* We get a daily visit from a local food van, and within walking distance to local Crownhill shops, Warrens, M&S Foodhall, Co-op, Starbucks, and Tim Hortons
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