Overview
This great organisation have an exciting opportunity for a Field / Customer Engineer to join their dynamic team. FULL TRAINING will be given. The role will look after and work in and around the Newcastle area. The position is suitable for someone with transferable skills from repairing white goods or with a good level of mechanical/electrical aptitude. If you have experience in PC hardware and software maintenance, working with Windows operating systems, or enjoy taking things apart and reassembling, this could be a great opportunity.
The role is designed for individuals looking to advance their career in engineering/IT and gain hands-on experience in a supportive workplace.
Key Responsibilities
* Diagnose faults, repair, and replace modules on ATMs.
* Installation, maintenance, and repairs on equipment within an assigned territory to ensure continuity of customer operations and high levels of customer satisfaction.
* Take responsibility and ownership of customer problems or incidents until resolution, in compliance with agreed service level agreements.
Candidate requirements
* Able to work independently with minimal supervision and manage time effectively and proactively.
* Good level of mechanical/electrical aptitude.
* Experience preferred with Windows operating systems.
* Experience in break/fix, IT, computer/mechanical repair and basic computer hardware/software knowledge is preferred, but full training will be provided to the right candidate.
* Enjoys taking things apart and putting them back together; strong problem-solving skills; ability to work well under pressure.
* Full UK driving licence.
Shift pattern and hours
5 days a week, 2 days off, with a day off either side if working over the weekend. Typical shift hours are 8am-5pm, 9:30am-6pm, or 12pm-9pm.
Benefits
This role comes with a company vehicle (personal use allowed) and a fuel card. Uniform and PPE are provided. Excellent company benefits including 30 days holiday per year (including bank holidays).
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industry: Human Resources
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