Job Description
End User Support Analyst
Location: Doncaster, onsite working with 5 days in the office
Ready to leverage your service desk experience and IT skills in a fast-paced, collaborative environment?
What the role has to offer
* Take ownership of incidents from start to finish, ensuring timely resolution that meets customer satisfaction and aligns with SLA targets, while developing strong problem-solving skills in a dynamic environment
* Gain hands-on experience with a wide range of IT systems, including Active Directory, Exchange, VMWare, and Microsoft Office deployments, enhancing your technical expertise and career growth opportunities
Our Opportunity
Join our UK Service Desk Team and play a key role in delivering exceptional IT support to business users across the UK. In this role, you’ll manage incidents and service requests using the ServiceNow tool, ensuring timely logging, accurate diagnosis, and effective resolution to keep our operations running smoothly. If you're passionate about problem-solving and providing outstanding user support, apply now to become an essential part of our dedicated IT support team!
The Service Desk covers Monday to Friday 07:30 to 18:00. The role would involve working as part of a...