Internal Sales Executive
Wakefield, WF2 office based
Competitive basic salary (dependent on experience) + Benefits
Company Overview
We are a leading UK engineering design and manufacturing company supplying industrial washing, separation, and recycling machinery to customers across the UK and worldwide. Our equipment is used in industries including chemical, food, pharmaceutical, plastics recycling, metals, and environmental services.
Due to continued growth and investment in people, plant, and technology, we are seeking an Internal Sales Executive to support and develop UK and worldwide sales activity from our Wakefield facility.
Role Overview
The Internal Sales Executive will work closely with the Sales Directors and marketing function to manage new and existing enquiries from UK and international customers, with the objective of converting these into sales orders. The role is office-based and suited to a commercially minded individual with an interest in technical products and engineered solutions.
A core part of the role involves understanding customer applications, specifying suitable equipment, preparing quotations, and proactively following up enquiries through to order placement.
Key Responsibilities
Sales & Customer Support
Receive, log, and manage sales enquiries from UK and worldwide customers via phone, email, and website
Act as a primary point of contact for customer enquiries
Communicate with customers to understand process requirements and applications
Identify and specify suitable equipment to meet customer needs
Prepare and issue technical and commercial quotations
Proactively follow up quotations and enquiries to progress opportunities to order
Maintain regular contact with customers to support order conversion
CRM & Administration
Log all enquiries, correspondence, and activities accurately on the company database
Maintain up-to-date enquiry status and provide regular (fortnightly) updates
Record and analyse enquiry and sales data to support reporting
Complete order acknowledgements for all new sales orders
Support the handover of orders to production once placed
Technical & Product Support
Liaise with engineering and production teams on technical queries
Support internal technical discussions relating to customer applications
Build product and process knowledge across the machinery range
Personal Qualities
Highly organised with strong attention to detail
Confident communicator, both written and verbal
Commercially aware and customer focused
Target-driven with a proactive approach to follow-up and conversion
Willingness to learn and develop technical and process knowledge
Comfortable working in a manufacturing environment
Able to manage multiple enquiries simultaneously
Required Education, Skills & Experience
Essential
Proven experience in an internal sales or sales support role
Strong IT and computer skills (CRM systems, email, Microsoft Office)
Excellent communication and customer service skills
Ability to manage enquiries from initial contact through to order
Desirable
Technical qualification (Degree, HNC/HND, BTEC, NVQ, or equivalent)
Experience in an engineering or manufacturing environment
Experience with industrial or process equipment
Experience selling capital equipment or engineered solutions
What We Offer
Competitive basic salary (dependent on experience)
Sales bonus scheme linked to order intake and performance
Full product and application training
Long-term career development within a growing UK manufacturing business
Exposure to UK and worldwide customers and projects
Supportive team environment based at our Wakefield facility
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
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