Assistant Director – Revenues, Benefits And Rents
Permanent
Grade B01 - £87,724 - £130,531
Consultation grade - subject to formal evaluation under the Pay Equity Review
Working 36.5 hours per week
About The Role
This is a pivotal leadership role at the heart of Birmingham City Council’s transformation into a modern, high-performing organisation. As Assistant Director for Revenues, Benefits and Rents, you will lead critical income and welfare services that directly impact residents, communities and the Council’s financial sustainability.
You will play a key role within the Extended Leadership Team and the Finance Directorate, delivering our ambitious improvement and recovery plan. This is a critical leadership position where you will drive service transformation, improve customer outcomes and ensure the effective use of financial and human resources.
What You’ll Be Doing
* Lead and transform Revenues, Benefits and Rents services, including council tax, business rates, housing rental income, Temporary Accommodation debt, and housing benefit/council tax support provision.
* Drive income collection, financial performance and subsidy optimisation across all service areas.
* Translate strategic priorities into clear operational plans, monitoring delivery and managing risks.
* Develop innovative, customer‑focused service delivery models that improve outcomes and efficiency.
* Build strong partnerships with internal teams, government bodies and external stakeholders.
* Lead organisational change programmes that deliver sustainable improvements and cost savings.
* Act as a senior ambassador for the Council, representing services at local, regional and national level.
About You
You will be a strategic and inspirational leader with a strong track record of delivering transformation, financial performance and high‑quality public services.
You will bring
* Significant senior leadership experience in a complex organisation, ideally within local government or a comparable environment.
* Strong expertise in revenues, benefits, income collection or related financial services. Proven experience delivering large‑scale transformation and service improvement programmes.
* Strong financial management capability, including budget control, income generation and resource optimisation.
* The ability to build and influence relationships with senior stakeholders, elected members and external partners.
* A strong understanding of public sector governance, regulation and policy frameworks.
* Commercial awareness and a focus on innovation, efficiency and continuous improvement.
Why Join Us?
This is an opportunity to take on a critical leadership role at a defining moment for Birmingham City Council. You will shape essential services, influence city‑wide outcomes and play a central role in delivering financial sustainability and service transformation.
Working at the heart of the organisation, you will collaborate with senior leaders and elected members, drive innovation in service delivery and make a lasting impact on the lives of Birmingham’s residents and communities.
Please upload your up‑to‑date CV via the attachments part of your application – this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached.
may mean that recruitment times are a little longer, but we think this is worth it to achieve our aim.
Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.
We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.
For any informal enquiries please contact: Resourcing@birmingham.gov.uk
A Disclosure and Barring Service (DBS) check will be undertaken.
Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.
Job Description and Person Specification - AD Revenues Benefits 2025.docx
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