Contract Manager - Nottingham Full time, 40 hours per week, £35,000-£40,000 per annum Background Glendale Countryside, the `green services' division of Alston Investments Ltd, has revenues of circa £50 million and operates throughout the UK. Glendale's activities include grounds management, arboriculture, landscaping, estate management, vegetation control, woodland management, supply and relocation of plants and semi-mature trees, winter services and the management of sports facilities. At the forefront of green service provision across the UK since 1989, Glendale offers innovative solutions for the total management and maintenance of the green environment. For more information visit www.glendale-services.co.uk. The role As a Contract Manager you will report into the Regional Director. The Contract Manager will be a critical thinker, a leader with the ability to build relationships with stakeholders and take the initiative and continually improve operational activity within their contract. The role will focus on operational efficiency, team organisation, minimising costs and ensuring excellent quality across the portfolio of sites and services offered. Key responsibilities of the role are: Contribute fully to the effective planning and delivery of the operational teams within the contract area. You will participate and innovate in securing the long-term future of the contract region. You will maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Provide the day to day leadership required to meet local and national objectives. Contribute fully to the effective planning and delivery of the operational teams within the contract area. Participate and innovate in securing the long-term future of the contract region. Maintain and build relations with existing clients through regular client meetings, recording outcomes and actions. Direct the operational activity of the business to meet requirements as set by the Managing Director. Maintain a sound organisational structure, assisting in the recruiting, training and motivating staff within the operating area as required. Monitor the performance of the business through agreed reporting procedures. Safeguard the company's image and credibility. Take responsibility for QESH, ensuring operational teams and systems are maintained to the BS EN 45001 standard. and actively participate in the maintenance and improvement of the overall company QESH culture. Monitor the contract's financial and reporting procedures, and assist the Regional Director in the setting of budgets. Ensure the maintenance of quality standards, in particular the application of the company's Quality Management systems for ISO9001, ISO4001 and WPD's PAS 55 processes. Any other duties that may arise relevant to the role. The successful candidate will have a demonstrable track record as a manager of large landscaping, construction or environmental improvement contracts with operational awareness in the support services sector with at least 5 years experience. Qualifications A nationally recognised academic arboriculture/horticultural/construction qualification at NVQ Level 3 or equivalent, for example: The National Certificate (BTEC or EdExcel) ~ NVQ Level 3 ~ or The Advanced National Certificate or The National Diploma or The Higher National Certificate or Diploma ~ NVQ Level 4 ~ or A Foundation Degree or A Bachelor of Sciences degree ~ NVQ Level 5 ~ or A Masters degree ~ NVQ Level 5 A full, clean driving licence is an essential requirement for this role. Personal Among the personal characteristics sought will be: Ambition High energy levels Strong leadership skills Sound business acumen Commercially minded Relationship building & team building skills Good presentational & IT skills Strong negotiating skills Vitality and resilience under pressure Numerically confident and competent Able to produce professional written reports Strong in planning and time management The ability to champion QESH compliance and continuous improvement A clear identification with the requirements of Glendale customers The ability to manage complex operations, typically with geographically dispersed and diversely tasked operatives with high service levels being required Benefits Employee health cash plan Employee discount portal - discounts on travel booking, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending Company sick pay Career progression Training and development