Join to apply for the 3rd Line Infrastructure Support Engineer role at Taishi Consulting.
Location: Nr High Wycombe
Salary: £50,000 + Bonus + Benefits
This is a fantastic opportunity for a 3rd line Infrastructure Support Engineer / 4th line / Technical Specialist to join a leading IT support company providing high-quality support to UK and international clients.
The role involves a mix of infrastructure, IT support, and project work, with key skills including:
* VMware (building from scratch)
* SAN setup and management (deep knowledge required)
* VEEAM or equivalent backup solutions
Additional requirements include:
* Strong experience with virtualized environments (VMware, Hyper-V)
* Expertise in Windows Server 2019 onwards
* Knowledge of physical server hardware (HPE ProLiant / Dell PowerEdge)
* Experience with SAN/NAS storage solutions (HPE SAN)
* Proficiency with Microsoft environments (ADUC, GPO, Certificate Services)
* Backup solutions installation and configuration (Veeam)
* Microsoft 365 administration (Intune, compliance, security, licensing)
* Network fundamentals (routing, subnetting, VLANs, Firewalls)
* Exposure to RMM tools (N-able, Splunk, Arcsight)
* Valid UK driving license and own vehicle
Key responsibilities include:
* Providing exceptional technical service to customers
* Managing service tickets per ITIL standards
* Effective communication (written and verbal)
* Working independently or in teams to meet deadlines
* Leading technical projects
* Continuously updating skills and industry knowledge
* Maintaining professionalism when visiting clients
* Minimum 5+ years supporting listed technologies
* At least 5+ years in a customer support role
If you meet these criteria and have strong VMware, SAN, and VEEAM experience, please send your CV promptly as this position is highly competitive.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Data Infrastructure and Analytics
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