Administrative Assistant – Band 4
Location: Armagh
Hours: 37.5 hrs, Mon-Fri
Contract: Agency
Department: Care Bureau
£13.57 per hour
We are recruiting an experienced Band 4 Administrative Assistant to support the Care Bureau in coordinating domiciliary care services. This role involves supervising admin staff, processing referrals, managing provider invoices, maintaining accurate records on Encompass/eBrokerage and providing high‑quality administrative support.
Key Duties
1. Support daily operations and deputise for the Team Leader.
2. Train and supervise administrative staff.
3. Process referrals and coordinate with providers.
4. Verify, resolve and submit invoices.
5. Maintain databases, logs and produce reports.
6. General admin: diaries, filing, correspondence and office supplies.
7. Escalate provider or system issues as required.
Essential Criteria
8. Supervisory experience.
9. Strong Microsoft Office skills (Word, Excel, Outlook).
10. Experience collating and presenting information using IT systems.
11. Qualification route: HNC/HND + 1 year admin experience OR 4 GCSEs incl. English & Maths + 2 years admin experience OR 3 years admin experience.
12. Full UK driving licence & access to a car (unless exempt).