*CASUAL CONTRACT* Right in the heart of Cheltenham, The Queens Hotel is one of the town’s most loved and iconic hotels—full of charm, history, and great people; everything we do is about creating warm, memorable experiences for our guests—and a positive, supportive place to work for our team. The Role As a Food & Beverage Team Member, you’ll be at the heart of our hospitality service. You’ll work across our restaurant, bar, and event space, ensuring guests receive excellent service and feel well looked after. Your key responsibilities will include: Greeting and serving guests in a friendly and professional manner Taking food and drink orders and delivering them promptly Setting up, clearing, and maintaining restaurant and bar areas Assisting with hotel events, banquets, and room service where required Ensuring high standards of cleanliness, hygiene, and presentation Working as part of a team to deliver a seamless guest experience We’re looking for someone who is: Friendly, approachable, and a great communicator Passionate about hospitality and delivering excellent service Reliable, flexible, and willing to work shifts including evenings, weekends, and holidays A strong team player with attention to detail Previous experience in food & beverage service is an advantage, but not essential as full training will be provided Perks : Cycle to Work Scheme Learning and Development - An extensive range of training opportunities are available to facilitate your personal development. We Care - A confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work-related issues. We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, regular on and off-site social events and celebrations and cycle to work scheme. If this sounds like the job for you, please get in touch!