Main area Administration Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday - Friday 9-5pm) Job ref 354-CS-21697
Employer Sussex Partnership NHS FoundationTrust Employer type NHS Site New Park House Town Horsham Salary £24,625 - £25,674 per annum Salary period Yearly Closing 29/06/2025 23:59
Team Administrator
NHS AfC: Band 3
Come and join us
We're looking for people who share our values (compassion, accountability and optimism) to help us provide high quality care to the patients, carers, families and local communities we serve. We specialise in providing NHS mental health and learning disability services.
So what can we offer you in return?
We're an organisation which puts people first. We'll do everything possible to help you feel respected, valued and included. We'll help you learn, acquire new skills and gain further experience to support your career development. And we'll provide the opportunity for you to bring your fresh ideas to work about how we can do things differently and continue improving.
You will also be joining a health and care system committed to working together to do the best we can for the communities we serve. Above all, at Sussex Partnership you'll have the chance to make a difference to the lives of the patients, carers and families across our communities.
As a Trust we are committed in making a difference. Your development is important to us, so don't forget to ask us during interview what opportunities we can offer. We can offer fully funded lifelong learning opportunities such as an apprenticeship from GCSE to Masters level.
If you like the sound of that, then come and join our team.
Job overview
Are you an experienced administrator with excellent administration and communication skills along with excellent customer service?
We have an exciting opportunity for a full time Administrator to join the friendly administration team within the very busy West Sussex CAMHS Neurodevelopmental Team based in New Park House in Horsham.
Excellent communication and listening skills are required for this role, along with organisational and problem-solving skills. IT skills, accuracy, flexibility, and the ability to work as part of a team are all essential for this role.
The West Sussex CAMHS Neurodevelopmental Team consists of clinical staff across West Sussex that have expertise in assessing and working with children/young people with Autism Spectrum Condition (ASC) and ADHD.
This position will be based in New Park House in Horsham with free parking, close to the railway station and easily accessible by road.
Main duties of the job
We are looking for a full-time Administrator to join our busy West Sussex CAMHS Neurodevelopmental team (NDP) based in New Park House, Horsham. This is an interesting and varied position that would suit an experienced administrator who is looking for a challenging and rewarding role. The post holder will be motivated and flexible, be able to work well within a team and able to organise their own workload. Good time management skills and being able to prioritise tasks is essential as is having good attention to detail.
You will need to demonstrate a professional and confident telephone manner, and be able to liaise effectively with other teams and agencies and members of the public. You will also need to have the ability to deal sensitively with people who may be distressed.
This is a busy position and the successful candidate will provide excellent administration and secretarial support to our clinical team.
Working for our organisation
We are a busy, friendly and caring administration team, based at New Park House in Horsham. We provide secretarial and administrative support to a variety of clinical staff across West Sussex. The administration team consists of Administrator/Secretaries and senior administrative staff.
As part of our commitment to quality and professionalism, the Trust ensures that all new staff undertake a thorough induction programme. Additional training will be provided at local level and full support is always available as part of ongoing growth and development.
As a mental health trust, we place a large focus on the wellbeing of our staff and ensure our reward packages reflect the important work you do.
As well as knowing you are making a valuable contribution in supporting the care of service users in the community, you can expect to receive:
* Generous holiday entitlement, starting at 27 days + bank holidays per annum.
* Car parking
* Access to a host of discount schemes (e.g. gyms, shopping, restaurants and cars).
* Access to numerous wellbeing and support programmes.
* Excellent supervision programmes, with ongoing opportunities for training and development.
* The opportunity to grow professionally in the Trust.
Detailed job description and main responsibilities
This role is to provide a comprehensive range of administrative services to the clinical team. To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.
Tasks include, uploading referrals, taking telephone enquiries from service users, diary management; arranging appointments; correspondence; email management; spreadsheet management; minute taking, working alongside and providing admin support to the clinical team.
A good working knowledge and experience of using Microsoft Word, Excel and Outlook is essential. Knowledge of Carenotes would be an advantage, but full training will be given.
Please see the attached Job Description.
Person specification
Qualifications
* NVQ2 or equivalent / good standard of secondary of secondary education; GCSE at Grade C or above
Knowledge/Experience
* Previous experience of working in an administrative environment using computerised data systems
* Understanding of Data Protection Act
* Experience of working in a customer service environment
Sussex Partnership NHS FT is committed to supporting a diverse workforce that reflects our communities. Our workforce is currently under-represented from Black and Minority, Ethnic and disabled communities and we would welcome applications from these communities.
We regret that we are unable to advise candidates if they have not been shortlisted. If you have not heard from us within three weeks of the closing date please assume that you have been unsuccessful on this occasion.
In the event of an excessive number of applicants the Trust reserves the right to close this vacancy earlier than indicated.
Sussex Partnership NHS Foundation Trust takes its responsibilities for the safeguarding and protection of children and young people and vulnerable adults very seriously and expects this of all its employees and bank workers. The Trust works with adult and children’s social care to ensure that the integrated service has systems in place to equip staff and bank workers with the knowledge and skills to recognize abuse, and take action to safeguard and protect vulnerable adults and children and young people. It is expected that all staff and bank workers familiarise themselves with the appropriate structures and policies and with the Sussex child protection and safeguarding procedures and the Sussex multi-agency policy and procedures for safeguarding vulnerable adults and undertake the relevant essential training and further training appropriate to their role.
Successful candidates are normally offered salaries at the bottom of the relevant salary range. However, where previous or equivalent NHS experience in a similar role can be demonstrated and evidenced, this may be taken into consideration when setting the starting salary.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Due to high numbers of applications this vacancy may close before the advertised closing date. We will not be able to accept late applications to this post.
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