About This Role
We are looking for a 30‑hour experienced medical receptionist to join our busy and friendly practice.
Key Responsibilities
* Communicate with patients, clinicians and external organisations both face‑to‑face and by telephone.
* Make appointment bookings and respond to a variety of enquiries.
* Process prescriptions.
* Open and sort post and take deliveries.
* Scan, copy or file documents and patient notes.
* Receive payments from patients.
* Act as a central point of communication, taking messages and carrying out actions as required.
* Offer general support to colleagues, clinicians and patients as required.
Experience
* Good customer‑service skills.
* Strong communication skills.
* Ability to listen and problem‑solve.
* Positive working ethic.
* Ability to work effectively in a busy environment.
* Reliable, flexible and resilient.
* Good team player.
* Computer literate and comfortable with various software systems.
* Good attention to detail and accurate data input.
* Ability to follow processes and deliver consistent working methods.
Desired Experience
* Experience working in a GP practice.
* Experience with the EMIS clinical system.
Qualifications
* GCSE grade A to C in English and maths.
* NVQ Level 2 in administration (desirable).
Additional Requirements
Disclosure and Barring Service check required.
Remuneration and Contract
Salary: £12.75 per hour.
Contract type: Permanent, Part‑time (30 hours per week).
Location
Health Care Resource Centre, Caldwell Road, Widnes, Cheshire, WA8 7GD, United Kingdom.
Contact
Deputy Practice Manager Karen Gough, Email: karen.gough3@haltongp.nhs.uk, Phone: 01514955110.
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