Join to apply for the Credit Controller role at Technetto
This is a 12 month fixed term contract to cover maternity, for 4 days a week (28 hours), which can be worked 2 days in the office (Winchester) and 2 days from home. This is a key role supporting the Finance team and will require the successful candidate to be confident in communicating with Partners and Staff at all levels as well as clients. The candidate must also be able to demonstrate a record of attention to detail and a strong work ethic. Being able to work effectively in a team, building strong relationships, taking ownership of a task and showing initiative are key skills required.
You will play a key role in the credit control process, be involved in client onboarding, ensuring seamless collaboration across various departments to optimize cash flow and minimize risk.
What will you be doing?
* Proactively chase outstanding client debt and document this to ensure timely payments
* Monitor and manage debtor accounts, identifying and resolving payment discrepancies
* Run the daily automated reminder letters
* Prepare month end commentary for aged invoices for review by the Finance Manager
* Highlight key issues or high-risk accounts to the Finance Manager for further action
* Monitor debtor balances in various currencies to assist with treasury planning
* Collaborate with Billing Managers to understand the best strategies for chasing specific clients
* Provide support in resolving client account queries and disputes to facilitate payment
* Maintain and update client contact information to ensure accuracy
* Function as a point of contact for clients regarding routine credit control queries
* Assist the billing team to adhere to client process requirements in relation to purchase order numbers
* Support the implementation of new client portals, ensuring clients are successfully onboarded and assist in reviewing and improving current onboarding processes for new clients from a credit control perspective
* Ensure all relevant invoices are loaded to client portals
* Follow up on accounts where billing processes have caused payment delays in the past, to ensure the firm is always adhering to client invoice submission requirements and communication is flowing through with regards to credit notes
* Assist with audits and internal reviews related to credit control and accounts receivable
* Work alongside the wider Finance team to highlight and resolve ledger discrepancies, including miss-allocated payments
* Assist investigating payments received in error and follow the refunds procedure to ensure timely return of funds
* You may be required to provide cover for other activities to support the team, including the posting of bank receipts
What skills and qualities are we looking for?
* Experience within credit control is essential and, ideally experience in accounts receivable
* Attention to detail, a willingness to try new things and take ownership of a task and a confidence to be a fully active member of the team is important
* Ability to demonstrate effective communication skills are vital as there will be a lot of contact with all levels of employees in the firm and externally with clients
* A good understanding of all the Microsoft suite of applications is important, especially Excel and Teams
* Knowledge of invoicing systems (ideally in Star but training will be provided) and ledger systems such as Microsoft Navision is advantageous
Seniority level
Entry level
Employment type
Full-time
Job function
Accounting/Auditing and Finance
Industries
Accounting
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