The Mitre Hotel is a historic 39-bedroom hotel situated beside Manchester Cathedral in the vibrant city centre. Established in 1815, our hotel combines traditional charm with a busy bar and restaurant, offering guests a warm and welcoming experience in one of Manchester's most iconic locations.
We're looking for a Part-Time Receptionist to join our friendly front-of-house team. The role involves a mix of early and late shifts, providing excellent service to our guests and supporting smooth daily operations.
Key Responsibilities:
* Welcoming guests and handling check-ins and check-outs efficiently
* Managing reservations and room allocations using the booking system
* Answering phone and email enquiries promptly and professionally
* Assisting with guest requests and ensuring a positive stay experience
* Liaising with housekeeping and maintenance teams to ensure room readiness
* Processing payments and maintaining accurate records
Requirements:
* Previous hotel or customer service experience preferred
* Confident, friendly, and well-presented with strong communication skills
* Comfortable using computers and booking systems (training provided)
* Reliable, organized, and able to multitask in a busy environment
* Flexibility to work a variety of shifts, including weekends
Benefits:
* Supportive, friendly working environment in a central Manchester location
* Flexible part-time hours
* Staff discounts and on-the-job training
If you enjoy meeting new people, have a passion for great service, and thrive in a lively hospitality setting, we'd love to hear from you