CANDIDATEMUSTHAVEATLEAST1YEAROFPARKINGSERVICESBACKOFFICEEXPERIENCE.(NOTCEO,COMPLAINTEXPERIENCEISNOTESSENTIAL) AsamemberoftheParkingdebtandcomplaintsteam,theydeliveratimelyandeffectiveservicefortheParkingandNetworkManagementteamandthewidercouncil. Thepostholderwillbeexpectedtoproduceworktoaconsistentlyhighstandardandtousetheirexperience,knowledgeandaptitudetotheweighuptheevidenceineachcase,whetherisacomplaint,amembersenquiryoranappealagainstaPenaltyChargeNotice(PCN)atthewarrantstagewhereEnforcementAgentshavebeenengaged,AswellasreconcilingandmonitoringparkingincomeandEnforcementAgentperformance. SuchasrespondingtoStatementsofTruth(SOT);N244,LiaisingwithTEC,Localcountycourt,LiaisingwithEnforcementagenciesandBreathingSpace,DRO.Dealingwiththecorrespondenceandstage1complaintsattheWarrantofControl(WoC)stage.Knowledgeoftheparkinglegislation,includingCPR75 ParkingDeptandComplaintsOfficerParkingDeptandComplaintsOfficerParkingDeptandComplaintsOfficer