Purpose of the Job Our Account Executives work closely with suppliers and internal contacts to deliver services to our clients professionally, to specification and on time. Working with a fast-paced retail client, you will deliver exceptional client service to marketeers, working alongside the clients' other strategic agencies. You will be responsible for delivering excellent client service, reporting and product delivery as well as developing and maintaining strong relationships with key client stakeholders and suppliers. This is a fast-paced role dealing with a variety of marketing and commercial print projects including warehousing and logistics. You will be required to work across the wider client teams and provide support to Account Managers. The role operates on a blended basis between our client site in central Manchester, the local HH Global office and home. Key Responsibilities Support the Client Engagement team in delivering exceptional service to the client, building and maintaining a full understanding of HH Global’s capabilities Produce detailed specifications for internal and external parties, ensuring essential requirements such as technical details and key dates are captured Brief suppliers on client requirements and then monitor projects to ensure they are delivered to specification, on time and in line with SLA, recording activity and progress using the designated company tools Ensure invoicing procedures are followed / on time, raising purchase orders, monitoring deliveries and creating, checking distributing various internal and client reports Knowledge, Skills & Experience Business Administration experience within a client services team, directly engaging with clients Numerate with a strong commercial understanding and able to manage multiple projects simultaneously A keen eye for detail plus developed time management and prioritization skills Excellent communication skills (verbal, written presentation) Essential Criteria Must live within a reasonable commutable distance to Manchester city center as a minimum of two days per week office attendance in central Manchester is required Must be able to multitask and prioritize workload, adapting to client and internal team requirements - strong organizational skills Must be proficient in Microsoft Office Suite (especially Microsoft Excel Outlook) and have experience in and comfort with delivering a volume of Administration tasks LI-EB1 LI-Hybrid