Vertu Nissan Ilkeston - NO WEEKEND WORKING Here at Vertu Nissan Ilkeston, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a pro-rata basic salary of £30,000, along with a comprehensive benefits package. This is a part-time, flexible role requiring 30 to 35 hours per week, with the added option of a 4-day workweek! The Service Advisor role is one of the most exciting and essential positions in our dealership. It's more than just providing a service — it's about building warm, trusted relationships with our customers. As a Service Advisor, you will act as the vital link between our customers and the workshop, ensuring a seamless and satisfying experience from start to finish. What you'll be doing: Acting as the relationship manager between the customer and the workshop Setting clear expectations and keeping customers informed throughout their vehicle's service or repair Upselling additional products and services where appropriate Following up with customers to ensure satisfaction with the work carried out What we're looking for: Previous experience in a customer-facing service role (essential) A strong focus on customer care and relationship building Excellent communication skills and a proactive attitude The ability to thrive in a fast-paced environment while meeting targets and deadlines We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes: 25 days holiday rising with length of service - plus bank holidays Access to our online rewards platform giving you cash back and discounts for multiple retailers Preferential Service Rates Colleague Purchase Scheme Share Incentive Scheme Pension Enhanced Maternity & Paternity Apply today to be considered for this vacancy. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check. LI-LB1