The post holder will work as part of the outpatient team delivering a high standard of
direct patient care utilising your own skills and knowledge.
As Senior Health Care Assistant you will undertake specialist clinical procedures
where you have received appropriate training and assessment & supervise less
experienced staff
Work with the Practice Educator and department Manager to lead on the training &
induction of all HCA staff
You will be familiar with, and work to, the protocols & policies, of the Trust &
Outpatient department.
The role requires close liaison with other disciplines and the provision of a courteous,
reliable & quality service to patients, relatives & carers, healthcare professional,
internal departments and external organisations.
To ensure that all necessary information is available for clinics to operate effectively
and to record clinical activity using the appropriate hospital system
To facilitate the operation of the department clinics by managing flow of patients
whilst maintaining the health and safety of the department including cleanliness,
information governance & fire safety.
Be able to prioritise both your own clinical workload & coordinate junior HCA's under
your direct supervision
Utilise advanced communication skills to meet and greet patients arriving for
clinic and perform diagnostic tests as required such as urine testing, BP,
spirometry, and BMIs.
Ensure patient notes are checked prior to appointments and appropriate
results are available
Keep patients informed at every stage of their journey, providing explanation,
advice & support where appropriate escalating complex queries to senior staff
Monitor wellbeing of patients within the department and report any changes in
patients' condition
Arrange interpreters and transport for patients
Ensure equipment is in working order and patient safety is maintained at all
times. Knowledge of incident reporting and emergency procedures
Chaperone patients undergoing intimate examinations or as requested
Maintain consulting rooms by stocking up equipment and documentation
Ensure patients information and notice boards are kept up to date
Maintain the smooth running of clinics without direct supervision. Support
qualified nurses in the organisation and running of clinics
Be aware of limitations and know when to seek advice
Maintain high standards of record keeping ensuring entries are accurate and
legible
Act as a role model by implementing and ensuring good practice and
demonstrating evidence-based practice.
Asses & support junior staff in their role, delegating tasks and responsibilities
appropriately
Uses initiative to manage own workload
Ability to manage flow of clinics independently
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
For this role it is essential that you have previous NHS or NHS primary care experience with a Care Certificate from an Ofqual regulated awarding organisation. Or that you are an internationally educated nurse/midwife/doctor who has worked in an acute hospital setting within recent years with evidence of your degree verified by an ENIC report.
Please ensure to attach your Care Certificate and/or ENIC report to your application as this will be required for interview.
For further details / informal visits contact: Name: Julia Cummiskey-Austin Job title: Main Nurse Manager Email address: julia.cummiskey- Telephone number:
Informal visits encouraged