Take the lead on major asset investment programmes and make a real difference to social housing residents' lives. You'll manage multi-million pound capital works and drive innovative solutions to tackle critical housing issues like damp and mould. Your role is all about actively dealing with and responding to any queries, complaints, and claims relevant to asset delivery-based services and liaising with legal representatives and insurance advisors. You’ll also provide technical advice to the organisation, employees and external partners and agencies.
What you'll be doing
You'll deliver capital and planned maintenance works within budget, timescale and quality standards. Your focus will be on proactive solutions that improve residents' homes.
1. Monitor and support damp and mould interventions through professional technical services
2. Develop working relationships with repairs, maintenance and neighbourhood teams
3. Oversee day-to-day operations of major works programmes with contractors
4. Provide technical advice to stakeholders and represent the team at meetings
5. Undertake site visits across geographical areas to resolve contractor issues
6. Handle customer queries and complaints in line with policies
7. Support the Asset Investment Manager with strategy development and implementation
8. Prepare documentation, tenders, specifications and cost estimates
9. Check and certify all documentation including interim and final accounts
10. Assist with insurance and disrepair claims management
11. Produce weekly and monthly performance analysis and KPIs
12. Research new technologies, design specifications and best practice
What we would like to see (dont worry if you dont tick every box!):
13. HNC or equivalent or relevant experience within the construction industry
14. Current full UK driving licence
15. Experience of successfully managing budgets
16. Working knowledge of contract or project management and standard contract types
17. Experience of using standard forms of contracts
18. Experience of successfully managing contractors
19. Experience of producing tenders, specification, schedule of works and estimates
20. Understanding of practical Health & Safety practices and evidence of delivering accident-free environments
21. Ability to plan and procure works to deliver organisational targets whilst ensuring commercial awareness
22. Resilience. Working in social housing is challenging but rewarding, you'll be helping to bring real change to our customer's lives
The added extras:
23. Adopt a proactive approach to improve service delivery including creating specifications to drive improvements
24. Prepare deed or conveyance plans and surveys for Right to Buy or Right to Acquire applications
25. Identify trends in underperformance and produce action plans with timescales
26. Be a role model for Health and Safety, challenging unsafe practices
27. Experience of change management and bringing colleagues along on new ways of working
Being part of the Acis team, you’ll get:
28. Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays
29. Pension contributions up to 10%
30. The opportunity to undertake professional training, funded by us.
31. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
32. Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
33. Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
34. Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
35. Long service awards for our loyal employees
36. Cycle to work scheme
37. Employee Assistance Programme to give you confidential advice and support, when you need it
38. Professional membership subscription to support your continuous professional development
39. Death in service benefit as part of our pension scheme
Ready to lead transformational housing projects that improve lives? Apply now and help us deliver exceptional homes for our communities.
As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.
Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need