Posted: 4h ago
The role
Take the lead on major asset investment programmes and make a real difference to social housing residents' lives. You'll manage multi-million pound capital works and drive innovative solutions to tackle critical housing issues like damp and mould. Your role is all about actively dealing with and responding to any queries, complaints, and claims relevant to asset delivery-based services and liaising with legal representatives and insurance advisors. You’ll also provide technical advice to the organisation, employees and external partners and agencies. What you'll be doing You'll deliver capital and planned maintenance works within budget, timescale and quality standards. Your focus will be on proactive solutions that improve residents' homes. Monitor and support damp and mould interventions through professional technical services Develop working relationships with repairs, maintenance and neighbourhood teams Oversee day-to-day operations of major works programmes with contractors Provide technical advice to stakeholders and represent the team at meetings Undertake site visits across geographical areas to resolve contractor issues Handle customer queries and complaints in line with policies Support the Asset Investment Manager with strategy development and implementation Prepare documentation, tenders, specifications and cost estimates Check and certify all documentation including interim and final accounts Assist with insurance and disrepair claims management Produce weekly and monthly performance analysis and KPIs Research new technologies, design specifications and best practice What we would like to see (dont worry if you dont tick every box!): HNC or equivalent or relevant experience within the construction industry Current full UK driving licence Experience of successfully managing budgets Working knowledge of contract or project management and standard contract types Experience of using standard forms of contracts Experience of successfully managing contractors Experience of producing tenders, specification, schedule of works and estimates Understanding of practical Health & Safety practices and evidence of delivering accident-free environments Ability to plan and procure works to deliver organisational targets whilst ensuring commercial awareness Resilience. Working in social housing is challenging but rewarding, you'll be helping to bring real change to our customer's lives The added extras: Adopt a proactive approach to improve service delivery including creating specifications to drive improvements Prepare deed or conveyance plans and surveys for Right to Buy or Right to Acquire applications Identify trends in underperformance and produce action plans with timescales Be a role model for Health and Safety, challenging unsafe practices Experience of change management and bringing colleagues along on new ways of working Being part of the Acis team, you’ll get: Generous holiday entitlement – 25 days annual leave rising by 1 per year to a max of 30 plus bank holidays Pension contributions up to 10 % The opportunity to undertake professional training, funded by us. One days paid leave a year for volunteering work (in addition to your Annual leave entitlement) Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more! Employee recognition scheme , where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Employee Assistance Programme to give you confidential advice and support, when you need it Professional membership subscription to support your continuous professional development Death in service benefit as part of our pension scheme Ready to lead transformational housing projects that improve lives? Apply now and help us deliver exceptional homes for our communities. A s soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your applicat ion. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need
