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Salesforce PSS Solution Architect, Bolton, Greater Manchester
Client: Empiric
Location: Bolton, Greater Manchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
06.06.2025
Expiry Date:
21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially and extendable (long term project)
Responsibilities
* 12+ years CRM experience with a minimum of 3 years in public sector or Energy & Utilities Services domain
* Mandatory experience with PSS (Salesforce Public Sector Cloud) implementation
* Experience with PSS cloud and GDS understanding is a plus
* CRM/Salesforce solution experience is advantageous
* Proven ability to design and optimize business processes and integrate them across systems
* Detail-oriented with quick learning ability of new concepts and technologies
* Strong verbal, written, presentation, and interpersonal skills
* Team collaboration skills for solving business and technical problems
* Act as a Trusted Digital Transformation Advisor for clients
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints
* Assess customer requirements, co-create future vision, and map to Salesforce solutions
* Contribute to target architecture, phasing, and transition planning
* Provide domain expertise on Salesforce 360 platform solutions
* Assist clients in developing CRM strategies and roadmaps leveraging Salesforce technology
* Work with complex requirements, design, and configure solutions
* Collaborate with technical teams to determine solution details and value
* Review design blueprints, identify risks, and stay updated with industry trends
Summary
* The Solution Architect acts as an industry expert on Salesforce Customer 360 Platform, aligning solutions with enterprise architecture in public sector and utilities industries.
* Requires strong industry knowledge, consultative skills, and solution expertise to develop and refine Salesforce strategies and solutions.
* Subject matter expertise in areas like business strategy, application architecture, data, security, cloud computing, and analytics is essential.
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