Overview
Because we strive to put people first. Culture, our way.
Technology at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.
Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
What You’ll Do as a Principal Engineer QA
We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:
* Establish and lead the Quality Centre of Excellence, defining the enterprise quality vision, operating model, and roadmap, and owning the Enterprise Test Strategy aligned to business priorities and technology architecture.
* Champion modern quality engineering and innovation, embedding shift-left testing, automation, CI/CD-integrated quality, BDD/TDD frameworks, quality observability, and exploring emerging capabilities such as AI-assisted testing and predictive analytics.
* Drive enterprise-wide quality consistency, partnering across all technology domains, architecture, and platforms to embed quality into foundational design decisions, roadmaps, vendor selection, and non-functional requirements (performance, security, accessibility, resilience).
* Define and govern QA vendor strategy, including capability assessment, performance metrics, governance models, and commercial frameworks, while optimising cost through automation, smart resourcing, and efficient test-data management.
* Establish metrics, insights, and governance, implementing enterprise KPIs, quality gates, dashboards, and post-implementation reviews to balance speed to market with risk management and enable data-driven continuous improvement.
Build quality engineering capability and culture, through coaching, mentoring, training programs, and talent development, fostering a shared ownership mindset where quality is everyone’s responsibility.
What You’ll Bring
Here at Primark, we want everyone to feel valued so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:
* Proven leadership experience in complex technology environments, with a strong record of success in senior quality engineering roles spanning multi-platform, enterprise-scale systems.
* Demonstrable expertise establishing and leading Quality Centres of Excellence, driving transformational quality initiatives, maturity uplift, and consistent standards across domains and delivery partners.
* Deep technical knowledge of modern quality engineering, including automation frameworks, CI/CD integration, shift-left testing strategies, and embedding quality throughout Agile and DevOps SDLCs.
* Strong understanding of retail technology ecosystems, including e-commerce, POS, mobile, warehouse management, and ERP platforms, and how quality must adapt across customer and operational systems.
* Exceptional strategic and analytical capability, able to translate business objectives into measurable quality strategies, governance models, and delivery outcomes.
* Outstanding communication and stakeholder leadership, with experience influencing at C-level, managing global vendor partnerships, and clearly articulating complex technical concepts across organisational boundaries
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
About Primark
At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we\u2019re Caring and always strive to put people first. We\u2019re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.
If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist.
All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.
Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.
If you require extra support at any stage of the selection process, please get in touch with our team at removingbarriers@primark.co.uk.
REQ ID: JR-4280
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