Job Title: Customer Success Executive
Location: Camberley
Salary: £30,000 - £33,000 per annum
Key Responsibilities
- Act as the main point of contact for customers and partners, delivering outstanding service
- Prepare quotations, proposals and supporting documentation
- Coordinate internal approval processes and communicate outcomes to stakeholders
- Manage opportunities through the CRM system and support pipeline growth
- Progress transactions from enquiry to completion, ensuring accuracy and compliance
- Resolve queries and liaise with internal teams to ensure efficient delivery
- Support business development activities and relationship‑building initiatives
- Maintain accurate records and contribute to continuous process improvement
Skills and Experience
- Experience in a customer‑facing or account management role
- Strong communication and relationship‑building skills
- Highly organised with excellent attention to detail
- Commercially aware with strong problem‑solving abilities
- Good numerical and Microsoft Office skills, particularly Excel
- Self‑motivated and able to manage multiple priorities effectively
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
