Leasehold and Right to Buy Officer
West Sussex, Crawley
Temporary
Monday - Friday
£15 to £17 per hour PAYE
Social Housing Experience Needed
Daniel Owen are proud to be representing a well-known company based in the West Sussex, Crawley area who are looking for a highly skilled Leasehold and Right to Buy Officer to join their team.
General Role Description - Leasehold and Right to Buy Officer
To work as part of a team to provide information and advice on the management of buildings, leases and paying of service charges. To facilitate the Right to Buy of properties.
Identify and account for all charges payable on leasehold flats and shared ownership properties.
Maintain all records and deal with the administration of the billing and recovery of all costs associated with service, management and all other charges applicable to leasehold flats and shared ownership properties.
Offer advice and signposting for people in hardship in arrears. Initiate legal action for the recovery of arrears, assisting the Leasehold Services Manager and Legal Services in cases in the County Court
Maintain on an ongoing basis through the year, actual costs for communal/structural routine building maintenance chargeable to the block and recharged to lessees in Management Charge billing
Assist with the consultation with leaseholders on qualifying works over the prescribed limit and longterm agreements, in accordance with Section 20 of the Landlord and Tenant Act 1985 (as amended) and in accordance with the Council's policies for consultation with residents, to ensure that residents are properly informed and the Council is legally able to recover costs from leaseholders
Deal with all enquires relating to costs and charges on leasehold flats and shared ownership properties resulting from correspondence or in person/via the telephone
Respond in a timely manner to requests for information from external agencies in regard to property sales, update system
Record and process Right to Buy applications from submission through
Eligibility and service of RTB2
Drafting of plan and instruction of valuation
Preparation and service of section 125 notice
Preparation and service of PNC and FNC
Preparation of file for Legal
Respond to demand from Right to Buy applicants by offering advice and assistance at any point of the process and at a face to face meeting to discuss the section 125 Offer Notice
Input measures and performance data in spreadsheet using output to improve performance
Investigate and resolve complaints in line with CBC policy