Musculoskeletal Clinical Governance Lead
IPRS Health are an award‑winning provider of physiotherapy, putting patients at the heart of everything we do, ensuring a smooth and successful journey to recovery. We work for a diverse range of clients, including the NHS, with services having a huge impact on improving the lives of thousands of people every year.
We are looking for a Musculoskeletal Clinical Governance Lead to support our quality and Clinical Governance functions.
Responsibilities
* Implement and develop Clinical Governance and Quality Improvement/Management activities, including strategy development and proposing policy/service changes to enhance clinical governance and quality.
* Lead the development and production of quality and safety reports.
* Provide detailed and specialized Clinical Governance and Quality Assurance/Management advice to healthcare professionals.
* Represent the Quality and Clinical Governance Team, offering expert guidance and specialist knowledge based on theory and experience.
* Analyze complex data to identify areas for continuous improvement, design data capture systems, and present options for advancement of Clinical Governance activities.
* Lead complaint and incident investigations, and respond to complaints to support service excellence.
* Identify, coordinate and lead continual improvement projects to reduce risk, improve patient outcomes and meet stakeholder expectations.
* Aid the Quality & Clinical Governance Director & Senior Compliance Manager with ISO9001 internal audits.
* Improve visibility and understanding of Quality Improvement across the organization and encourage colleague engagement.
* Utilize and contribute to the Quality Assurance and Improvement Group, ensuring recommendations/actions are communicated effectively.
* Perform root cause analysis, ensuring effective communication and collaboration across the organization; implement corrective actions as needed.
* Analyze dashboard and patient feedback data to identify trends/themes, collaborate with the MSK team for required actions.
* Provide leadership on patient experience and involvement, ensuring patient feedback informs continuous improvement.
* Support the Audit function and framework review.
Qualifications
* Physiotherapist as a core profession.
* MSK experience.
* Clinical Governance and Quality Improvement experience and training.
Experience and Knowledge
* Driving improvement in the quality of MSK services.
* Significant experience working within musculoskeletal services.
* Leading significant projects that resulted in quantifiable improvements.
* Conducting complaint investigations, writing complaint responses, and formulating action plans.
* Experience of Quality Improvement Methodology and approaches in physiotherapy.
* Well-developed decision-making and change management skills.
* Highly developed interpersonal, facilitation, and influencing skills.
* Experience in Quality Assurance/Management Systems, Risk Management, Clinical Effectiveness, or Standards Review/development.
* Experience in continual improvement, root cause analysis, corrective and preventive actions, and risk management.
* Collating and analysing data to identify trends.
* Presenting data for internal and external stakeholders.
* Implementing innovative solutions in partnership with colleagues to improve services.
* Acting in ways that support equality and value diversity in accordance with legislation, policies, procedures, and good practice.
* Good understanding of Child Protection and Safeguarding Processes.
Personal Qualities
* Adaptability.
* Assertiveness.
* Good interpersonal skills.
* Initiative.
* Reliability.
* Sensitivity.
* Reflective approach.
* Highly motivated.
Other Information
* Salary: Competitive depending on experience.
* Location: Remote within the UK.
* Job type: Permanent.
* Hours: Flexible with flexible working pattern.
* Expected start date: February 2026.
Benefits
* Flexible Working.
* IPRS Health Clinical Development Training Program.
* Annual CPD budget for external courses.
* Professional Development Opportunities.
* Employee Assistance Programme including free confidential counselling.
* High‑street discounts.
* 25 days’ annual leave plus 8 days’ bank holidays; increasing with completed years of service & opportunity to purchase additional leave.
* Moving Day Leave.
* Membership of the Company pension scheme.
* Recruit a Friend bonus scheme – up to £1,500.
* Environmental Initiatives.
* Westfield Health Cash Plan.
* Free Eye Tests every 2 years.
* Free annual Flu‑Vaccination.
#J-18808-Ljbffr