My client based in Banbury is looking for a PA/Client Services Administrator to join their team. Our client is one of the top Accountancy firms in the country with 5 offices currently in operation. They are looking for someone with previous PA experience, someone who is good with Microsoft Office and who can work in a fast paced environment.
Responsibilities
* Direct responsibilities to designated Partner(s) and across the firm, providing; diary management, call handling and general support as required.
* Provide administrative support to a designated team and across the firm including creation, review, and distribution of correspondence and client information.
* Proactive client liaison - confirming appointments, recording data and log details onto the Microsoft Schedule diary system to ensure optimum time management.
* Handle telephone contact with clients, making appointments etc.
* Maintain seamless paperless office environment and ensure it is accurate and up to date. Including regular archiving and proactive drive towards paperless office.
* Utilise firmwide systems including CCH, Fibre CRM, Docusign and several others to maintain accurate and secure data management.
* Organise lunches and other client contact activities for designated sections.
* Support with Board meeting attendance and minutes where required.
* Provide Marketing support where required.
* Sorting and Scanning of post and documents for Partners and Departments.
* Train new starters and existing staff on internal procedures, specifically relating to use of technology.
* Take an active role on reception covering for periods of the week on a rota basis. This will require permanent physical presence on reception for several days a week, providing seamless front of house experience for visitors and our own people.
* Preparation and ownership of meeting rooms ensuring an outstanding client experience.
* Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering and liaising with cleaners.
* Working with Admin team to maintain stock levels and order consumables, stationery and large meeting lunch orders for the business.
Our client is offering a salary of £25 000 to £32 000 depending on experience. Working hours for the PA/Clients Services Administrator role are Monday to Friday.
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