We are looking for a Senior Manager - Product, Client Onboarding & Business Support Role to lead & oversee product roll out, related risks & provide essential business support from a Business Management prospective to ensure the smooth running of the team. This role requires a proactive professional with expertise in banking & management.
Client Details
The hiring organisation is a well-established entity within the financial services industry. They are committed to delivering excellence in banking and financial services across Asia and the wider world.
Description
Senior Manager - Product, Client Onboarding & Business Support Role
About the London Corporate & Institutional Banking Team
The Corporate & Institutional Banking team engages across 2 client pools:
- Corporate Banking client pool;
- Institutional client pool;
For the above client pools, it employs the following product groups:
- Global Transaction Banking (Trade Finance, Correspondent banking & Cash management);
- Structured Trade Finance;
- Real Estate Finance;
The Corporate Banking client pool consists of both FTSE (Apply online only) or equivalent companies across the UK and Europe as well as large corporate clients within the network of The Group.
Team Structure and Reporting Lines
The Senior Manager reports into the Head of Corporate & Institutional Banking.
The following lines report into the Senior Manager:
Senior Analyst
CDD Analyst x4
Business Support Analyst
CORE RESPONSIBILITIES
Drive the product development within C&IB alongside existing products and expand on product range via product proposals
Affirm that support specific for C&IB is undertaken by COO team to ensure that all risks as identified on ongoing basis
Joint responsibility with Head of Trade Finance Sales on utilization of existing FI trade flows (with support from Trade Finance Middle Office)
Projects & System Developments
Ensure output from regulatory horizon scanning is embedded within the team and complies with the requirements
Provide system updates for increasing efficiencies of Operational process
Coordination with appropriate stakeholders
Review details of changes in line with Group Requirements
Carryout UAT of the new or modified Systems, Compliance/Governance, Operational efficiencies and provide remedies if required
Ensure that the enhancements offer better customer experience
Business Support
Drive the client onboarding process from both CDD/KYC
Overseeing the team responsible for this function
Collate and obtain information from clients including but limited to identification and verification, transactional information;
Challenge RMs on accuracy of statements and information;
Maintain review diary for client base
Handle queries on both client transactions and client relationships when Compliance is being addressed
Maintain the physical and electronic archive for client files;
Ensure adherence of the wider team to relevant data quality requirements;
Providing support; payment support and ensuring continuity for retail queries
Team Management
Managing and developing the team
Assigning tasks and delegating duties
Responsible for team's deliverables
Compliance Responsibilities:
Whilst The Bank's Compliance Department publishes policies, procedures, guidance, white papers surrounding Anti-Money Laundering rules and regulations, your responsibility will be to ensure that the Relationship Managers/Analysts/Support Staff are aware and familiar with regulations and risks from a Business Management prospective as and when new regs are actionable or the Bank launches a new product.
You must be able to identify any potential risks that a customer, operation/transaction may bring to London, flag it and/or escalate it to the appropriate Senior staff members.
Profile
A successful Senior Manager - Product, Client Onboarding & Business Support should have:
Proven expertise in banking
Proven Team Management experience
Strong Business Management skills; rolling out new projects that could be related to product launches, new regulations coming in, upskilling the wider MO and BO functions
Strong knowledge of product governance frameworks and regulatory compliance on KYC and CDD, client onboarding
Proficient in Excel (Advanced Level)
Job Offer
Competitive salary of £(Apply online only)k per annum.
Permanent position within the financial services industry.
Opportunities for professional growth and development.
Collaborative and structured working environment.
Comprehensive benefits package (details to be provided).If you are an experienced professional in banking this is an excellent opportunity to take the next step in your career. Apply today to join a reputable organisation as a Senior Manager - Product Governance and Business Support