Job Advertisement: Senior Credit Controller
Location: Bradford, West Yorkshire
Salary: 33,000 per annum
Job Type: Full-time, Permanent
A leading distributor in the ethnic food industry and home to the well-known Heera brand, is seeking an experienced Senior Credit Controller to join our growing finance team based at our Bradford headquarters.
This is an exciting opportunity for a proactive and relationship-focused professional who thrives in a fast-paced credit control environment. Fluency in Urdu, Punjabi, or Hindi (spoken) is essential to support our diverse UK-wide customer base effectively.
Key Responsibilities:
* Manage a portfolio of key customer accounts, ensuring timely collection of outstanding payments
* Develop and maintain strong relationships with customers through professional and effective communication
* Resolve customer queries and disputes promptly and diplomatically
* Provide accurate aged debtor analysis and contribute to cash flow forecasting
* Collaborate with internal departments including Sales and Customer Service to resolve issues efficiently
* Mentor and support junior team members
* Contribute to the continuous improvement of credit control processes
Person Specification:
* Proven experience in Credit Control or Accounts Receivable
* Intermediate spoken proficiency in Urdu, Punjabi, or Hindi (written ability is advantageous)
* Excellent communication, negotiation, and interpersonal skills
* Basic proficiency in Microsoft Excel (data entry, simple formulas, spreadsheet management)
* Experience with accounting software such as Sage, SAP, or similar
* Highly organised, detail-oriented, and commercially aware
* Team player with a collaborative approach and an understanding of multicultural environments
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