Job purpose: Reporting to the Technical Manager, you will be part of a team responsible for the maintenance and reinforcement of the businesses food safety management systems to ensure all products comply with legal standards and meet customer expectations. Tasks:
Ownership of all customer requests and complaints.
Keep all supplier and customer information databases (specifications, accreditations etc) up to date.
Support with new customer wins and maintain current customer base relative to their technical standards/needs.
Manage Mass Balance, Traceability and Mock recall exercises inhouse and under audit situations as per schedule and during audits (utilising trained team).
Manage and uphold of company procedures and records, with compliance to BRCGS standards. Raising non-conformances when required.
Part of the EDS auditing team and participating in audits weekly as per schedule.
Part of the Internal auditing team and participating in audits monthly as per schedule.
Manage all raw material and finished product specifications to ensure they are kept up to date and reviewed regularly.
Works very closely with Production, Engineering and Warehouse to ensure food safety/product quality compliance.
Technical representative for factory trials, documenting and report writing.
Manage of pest control processes including external management of pest control companies.
Reports on any non-conformances with corrective actions.
Electronic & manual recording of data as require by role, specific but not limited to electronic traceability system.
Creating of label according to legal requirements and ensuring the factory have the latest version available.
Attendance at company mandatory & role specific internal & external Learning & Development sessions.
Monthly Technical report capturing and submission
Deputise for the Technical Manager in absence with support from the Technical and production co-ordinator
Responsibilities:
Help the company be SAFE and LEGAL
Inclusion &/or attendance at meetings: Everyday Standards / BRC / Technical / and product testing as required
Auditing responsibilities: Internal and External
Training EDS / Traceability teams
Participate in site visits and audits
Record keeping and control
What Pan Artisan offers:
25 days annual leave + Bank Holidays
Additional annual leave - linked to length service + day off for your birthday
Auto enrol pension Enhanced company input
Company Induction & Inhouse learning and development sessions
Training Skills matrix linked to learning and development activities and pay
Opportunities for internal progression
PPE provided where appropriate
Free parking available on Industrial Estate
Opportunities to input into taste test panels held onsite
Staff room facilities (including free tea/coffee)
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