Assistant Manager £23k Salary + Generous Bonus Scheme + Benefits
Company Profile:
Demipower is a privately-run family business that started in 1989 and is currently the second largest KFC franchisee in the UK, responsible for operating 121 KFC restaurants across Greater London, Midlands, East Anglia, Home Counties, Western England and Wales. We are continuing to grow at pace as part of the KFC owned brand of quick service restaurants serving fried chicken. You will be joining at an incredibly exciting time with opportunities to progress and to help shape the direction of a rapidly growing business.
About the Role:
As an Assistant Manager you will assist the Restaurant Manager in the day to day management and leadership of the team. On occasion you will deputise for the Restaurant Manager completing all relevant tasks.
You will supervise shifts ensuring sales, profitability and standards are maximised and all Company policies and procedures are adhered to. You will deputise for the Restaurant Manager as and when required
Key Responsibilities:
* People - Leadership and development of a diverse team.
Support and assist the Restaurant Manager in ensuring the restaurant is correctly staffed to meet the needs of the business, recruiting additional staff as necessary.
* Customer - Create a customer-focused environment that is appealing to KFC’s diverse customers.
Manage all customer complaints in line with Company policies
* Sales - Understand local competition and assist the Restaurant Manager to increase visibility within the local community.
Develop a strong sales culture in your store, setting team members and team
leaders clear sales targets for every shift
* Profit - Support and assist the Restaurant Manager in the development of a strategy to maximise profitability of the restaurant.
Ensure that all cash handling and in-store banking procedures are adhered to at all times.
Job Requirements:
* Previous experience managing and leading a diverse workforce.
* Assist with training new colleagues and welcoming them into the team.
* Previous experience working in Retail and Hospitality management.
* Provide excellent customer service experience.
* Working closely with the Restaurant Manager to drive sales and increase profitability.
* Coaching, developing, and leading a team to achieve fantastic results.
* Good communication skills at all levels.
* Basic understanding of HR processes and procedures.
* Complete administration, stock take and banking / finance duties.
* Ensure that our restaurants look presentable and vibrant.
Benefits of the Job:
* A competitive salary
* 28 days annual leave (inclusive of Bank Holidays)
* 25% staff discount
* Free meal whilst working
* Flexible scheduling
* Workplace Pension Scheme
* Full training and induction of the KFC way of working
* Opportunities for training, development and promotion
Press the Apply button and we will get back to you as soon as possible. Before submitting your CV into the recruitment process for this role, please visit the Demipower career website to view our Privacy Policy. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
As an Equal Opportunity Employer, Demipower is committed to promoting equal opportunities in employment. All employees and any job applicants will receive equal treatment regardless of age, disability, gender, gender status or reassignment, marital or civil partner status, pregnancy, maternity or paternity, race, colour, nationality, ethnic or national origin, religion or belief, including political beliefs and affiliations, or sexual orientation (Protected Characteristics). Demipower is committed to creating a work environment free of all forms of discrimination, including victimisation, harassment and bullying, where everyone is treated with dignity and respect