Job Title Warehouse Supervisor Location Dunmurry, Lisburn Contract Type Permanent Job Family Retail Grade E Salary £29,000 benefits Hours 40 per week Closing date 26 January 2026 Reports To Distribution Centre Manager Job Purpose Working under the direction of the Distribution Centre Manager, the postholder will oversee the day-to-day running of the Distribution Centre, ensuring the smooth operation of a fast-moving environment. The role involves assisting with the loading and unloading of stock from company vehicles and those of distribution partners, and preparing goods for sale by Oxfam Irelands charity shop network. The postholder will ensure the highest standards of housekeeping are maintained and that all work complies fully with Oxfam Irelands policies and procedures. Benefits Private Health Insurance Generous annual leave allowance (30 days including Public Holidays) Contributory Pension Scheme (up to 9% employer contribution) Life Assurance cover (4x death in service benefit) Enhanced sick leave Enhanced maternity leave Employee Assistance Programme with free and confidential access to services including 24/7 helplines, counselling, health and wellbeing portal, and critical incident support Staff-led wellbeing programme supporting mental, physical, social, and financial wellbeing Cycle to work scheme Key Activities Supervise all day-to-day activities of the warehouse operation, including all equipment and materials in line with legislative requirements and all other agreed procedures, as directed by the Distribution Centre Manager. Maximising efficiencies and proactively planning the utilisation of DC resources to deliver on targets and KPIS. Supervise and manage team KPI productivity on an ongoing basis in conjunction with the DC manager Supervise and manage overall team performance on an ongoing basis in conjunction with the DC manager Key holder duties and responsibilities. Daily use of EPOS software Supervision and quality checks on the processing of new and pre-owned stock to individual donor requirements, including de-branding and re-labelling of items. Supervision of goods inwards and outwards, ensuring efficient loading and off-loading of vehicles, compiling of shop orders and preparation of labels for 3rd party couriers. Conducting regular stock counts and update the inventory. Ensure the Distribution Centre is a safe and secure working environment, free from theft or damage. Monitor all Health & Safety matters relating to the DC and operations, ensuring staff and others are aware of their responsibilities. Identify and report to DC Manager any safety hazards and potential stock loss. Contribute to the long-term planning for the DC, including seeking continuous improvements and efficiencies where possible in conjunction with the DC Manager. Actively participate in the recruitment, induction and ongoing training of staff and volunteers in line with Oxfam Irelands needs, policies and procedures. Conduct annual appraisals with all direct reports and identify any training or re-training needs. Ensure that all staff operating vehicles and machinery are insured and licenced to do so and that such vehicles and machinery are operated in line with company policy. Other Act at all times in the best interests of Oxfam Ireland while continually promoting the vision and mission. Represent Oxfam as appropriate on internal and external bodies as required. Work alongside colleagues in an effective, professional and motivating manner. Carry out any other reasonable tasks relevant to the post as agreed. Person Specification Essential Demonstrable experience of supervising a busy warehouse operation including: Managing all goods in and out and loading of vehicles. Ensuring the workplace is secure and safe from hazards whilst complying with Health & Safety legislation and company procedures. Strong people and performance management skills including theability to lead, coach, motivate and train staff and volunteers with varying levels of ability. Excellent communication skills with the ability to build and maintain a culture focused on continuous improvement, including building and maintaining working relationships. Experience of being a creative problem-solver with skills to identify opportunities and generate new ideas. GCSE Grade C or above (or equivalent) in Maths and English Good working knowledge of MS Office, including Word, Excel and Outlook. Eligibility to work in UK and Ireland Desirable Valid counterbalance forklift licence Additional Information This post is based in Dunmurry, the Distribution Centre regularly receives donations of both new and second-hand clothing, books and accessories from both corporate donors across Europe, and also from our network of clothing and book donation banks located across the island of Ireland. This role requires a considerable amount of physical effort so applicants must be physically able to lift/move stock and equipment Although this is a supervisory position, this is a demanding role and will frequently require a hands-on approach due to the nature of the deliveries and donations. This role requires a person who is flexible and reliable with a high level of interpersonal skills. Organisational Values Accountability Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions. Empowerment Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen. Inclusiveness We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences. Statement on Confidentiality It is crucial that when encountering sensitive and/or confidential information it is maintained in strictest confidence, within the context of Oxfam Irelands policies and procedures. Failure to do so may be viewed as gross misconduct and may be subject to disciplinary procedure. Equal Opportunities Oxfam is an Equal Opportunities employer. We aim to ensure that no staff suffer discrimination on the grounds of race, colour, nationality, ethnic origin, membership of the traveller community, religious belief, political opinion, social class or caste, sexual orientation, HIV & AIDS status, marital status or family situation; gender, age or disability. Oxfam requires all staff to apply an equal opportunities approach and this responsibility rests with all employees and the organisation. Oxfam Ireland is an Equal Opportunities Employer and welcomes applications from all sections of the Community.