Overview
Ownership Services - 2 year Graduate Programme, BMW Group West Sussex, England, United Kingdom
What awaits you?
We are looking for a high-calibre, eager to learn Graduate looking to take the next step in their career in Business and Project Management. You will be a part of our Rolls-Royce Motor Cars Ownership Services team where we develop strategies to achieve sustainable business growth for Ownership Services in conjunction with our global dealer network. This involves working with internal teams and regional colleagues to improve processes and develop programmes designed to increase customer retention and revenue derived from the sales of parts and accessories. Regular reviews to measure the efficiency of existing programs alongside investigating new revenue streams will help us steer the business to achieve future internal profit targets, something you will be a key and valued part of from day one. In addition to your placement within Ownership Services, you could have the opportunity to work alongside one of our regional teams in one of the five regional offices around the world.
Responsibilities
* Managing a multi-functional project team to achieve project targets within quality, time, and budget constraints.
* Involvement in projects aiming to deliver new programmes designed to increase customer retention within the dealer network.
* Working with the regional teams to review the performance of existing programmes to monitor performance against business expectations.
* Benchmarking regional performance against quality and budget targets.
* Creating and updating quality standard documentation such as process documents to support the company’s ISO9001 qualification.
* Acting as a feedback channel for lessons learnt and potential improvements within the wider Ownership Services department and global regional teams.
* You will also have the chance to take ownership of a specific Ownership Services project, something that you will develop throughout your two-year programme.
* To work on a personalised project that focuses on driving sustainable business growth.
Qualifications And Experience
* Have achieved a minimum of a 2:2 in your bachelor’s degree, or a pass in your master’s studies - preferably in a business-related field, sales, marketing, project management.
* Experienced in using the full Microsoft Office Suite. Additionally, experience in Tableau Report Configuration would be beneficial but is not essential.
* Excellent communication skills, both written and verbal.
* A creative individual who can think outside the box, willingly contributing ideas to improve and advance our processes.
* Enthusiasm and a strong work ethic.
* An interest in the Luxury and Automotive industries, coupled with a willingness to develop an understanding of how the Rolls-Royce brand generates both their clients and income.
* A full UK Driving License is advantageous but not essential.
Why choose us?
* Great Pay – A competitive annual salary of £35,000 p/a, increasing to £37,000 p/a in year 2, 27 days holiday per annum (pro rata to your contract) and an attractive pension scheme.
* Rewarding Work-Life Balance – Contracted working hours are 40 hours a week.
* Exciting Additional Benefits – You will have the opportunity to enjoy other employee benefits, including a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts. You will also have the opportunity to purchase or lease a BMW or MINI vehicle of your choice at a very special and reduced rate as part of your benefits package.
What do you need to do now?
If you apply, the next stages of the recruiting process could include online testing, an assessment centre and then a face to face, telephone, or virtual interview with the hiring manager. Please be aware that cognitive tests may be sent automatically. If you need support, email Recruitment-UK@bmwgroup.com. To be eligible for this position, you must be able to provide proof of your legal right to work in the UK. Successful candidates will undergo background screening checks. The offer of employment will be subject to satisfactory results. Checks may include references, right to work, IT system compliance checks, CV and qualifications, and possibly criminal records, financial checks, and driving licence verification.
Closing date for applications: Friday 31 October 2025
Job details
Ownership Services - 2 year Graduate Programme
Goodwood, United Kingdom
Job Field: Aftersales Strategy & Processes
Job ID: 159435
Publication Date: 08.10.2025
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