Operations Controller
Location: Markham Vale, 9 month fixed term contract.
Working hours: 4 on 4 off, 6pm-6am.
Salary: £35,419 per annum.
As the Operations Controller, you will support the day‑to‑day running of the warehouse, ensuring that schedules for inbound receipts and outbound loads are run efficiently.
Responsibilities
- Efficiently manage the outbound schedule to ensure collection and delivery times are met.
- Issue instructions to designated staff to maintain a smooth flow of inbound and outbound work.
- Control paperwork for outbound vehicles, ensuring 100% accuracy.
- Serve as the initial point of contact for all drivers arriving on site.
- Communicate issues to Shift Managers in a timely manner to minimise disruption to the schedule.
- Participate as an active member of the operations team and offer suggestions for solving problems, improving efficiency, customer and quality focus.
- Maintain good communication with transport providers to ensure late collections and delivery failures are avoided.
- Produce a thorough, detailed handover to the following shift highlighting potential issues, reminders and current state of play.
Qualifications
- Proven experience within a similar fast‑paced role.
- Ability to prioritise work based on scheduling and available resources.
- PC literate in Word, Excel and Outlook with a high level of attention to detail.
- Must be a team player who is capable of working on your own initiative.
- Able to demonstrate an in‑depth knowledge of on‑site systems.
- Experience and good working knowledge of Autostore and RF kit.
- Strong communication skills with a courteous and professional attitude towards customers and third‑party hauliers.
- Excellent time‑management skills and ability to solve problems.
Benefits
- Annual Leave – 20 days inclusive of bank holidays.
- Pension scheme – We offer a great contribution of 4% employee and 4% employer.
- Life Assurance – 2× your annual salary.
- Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a day, 365 days a year.
- Eye Care Vouchers – Free eye tests and discounts on prescription glasses.
- Reward & Recognition – Employees are recognised through Employee of the Month and Year, special recognition and long‑service awards.
- Everyday discounts – Via our benefit platform you will have access to over 50 retailer discounts for everyday savings.
