Area Manager – NHS Cornwall Department: Operations Reports To: Key Accounts Manager / Regional Operations Manager Salary: £30,000 -34,000 per annum Benefits: Company Car, Laptop, Mobile Phone, Fuel Card, Pension, 20 + 8 Days Holiday Hours: 40 hours per week (flexible, occasional weekends as required) Area Manager Job Purpose To manage and oversee cleaning operations across multiple NHS sites, ensuring high standards of service delivery, compliance, and client satisfaction. The role involves leading Supervisors, maintaining operational efficiency, and acting as the main link between sites and central support teams. Area Manager Key Responsibilities Operational Management * Deliver cleaning services in line with contractual requirements and BICSc standards. * Conduct regular site audits and monitor KPIs/SLAs. * Oversee daily, periodic, and deep-clean schedules. * Provide regular operational updates to senior management. Leadership & Workforce Management * Support and manage on-site Supervisors and cleaning teams. * Oversee recruitment, inductions, training, and performance reviews. * Manage absences, holiday cover, and workforce planning. * Ensure compliance with TUPE, Right-to-Work, and DBS requirements. Client & Compliance * Act as the main operational contact for NHS site representatives. * Attend review meetings and address service issues promptly. * En...