Details
Reference number
426630
Salary
£25,586
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Administrative Officer
Contract type
Permanent
Business area
CC - Resources
Type of role
Administration / Corporate Support
Human Resources
Other
Working pattern
Full-time
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Bootle, North West England, L20 7HS : Newport, Wales, NP10 8XG
About the job
Job summary
Are you looking to start your career in HR in a supportive, inclusive environment?
Do you enjoy working in a continuous learning environment involving a range of matters?
Are you able to work at pace - analysing information, and meeting deadlines?
This is a varied and interesting role ideal for beginning a career in HR.
We are seeking a proactive and well-organised People and Development Administration Officer to join our team. You will provide support to the HR People and Development team. This is a varied and rewarding position, ideal if you enjoy working collaboratively in a fast-paced environment and are comfortable adapting to shifting priorities.
Job description
The main things you will be doing are:
* Providing recruitment support through administration of creating and posting job advertisements, effective liaison with Hiring Managers to ensure sifts and interviews are properly administered including updating of Oleoo database with scores and outcomes.
* Tracking onboarding check outcomes, ensuring that prospective staff have the right to work at the organisation, issuing contracts and managing a new starter's experience on joining the Commission and preparing new starter Inductions.
* Process all staff rewards through the rewards portal and prepare weekly STARs meeting information.
* Inbox handling (HR and L&D)- First line resolution where possible in line with established guidance and checklists- otherwise triage to appropriate point of contact.
* Budget support- raising requisitions, processing invoices and maintaining the HR and Learning & Development budgets tracker.
Person specification
Key skills, experience and knowledge you must have are:
Ability:
* Good organisational skills and ability to follow procedure
* To communicate effectively with internal and external contacts ensuring the right message is delivered
* To make good decisions based on the facts in front of you
* To learn new tasks and IT systems
* Ability to deal with confidential information and maintain confidentiality
Experience:
* Work collaboratively, effectively and flexibly within a team and contribute towards team success
* Demonstrate effective communication skills treating customers and colleagues with respect and taking personal responsibility to deliver excellent customer service
* Efficiently completing tasks to deadlines
* Working effectively under pressure to required deadlines
Technical:
* Effective use of Microsoft Office, particularly Word and Excel both creating and updating documents to a high standard
* Understanding the importance of excellent customer service
* Attention to detail and accuracy is essential
Behaviours
We'll assess you against these behaviours during the selection process:
* Delivering at Pace
* Working Together
* Managing a Quality Service
Benefits
Alongside your salary of £25,586, Charity Commission contributes £7,412 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
This is your chance to make a contribution that really matters and to make an impact in an organisation where your voice will be heard and your hard work noticed.
Watch this short video to find out more about us.
We operate a flexible hybrid working policy where office attendance is combined with at least 3 days homeworking per week dependent on role requirements.
We recognise everyone as an individual, accepting people for who they are and treating everyone fairly. We welcome the unique contribution diverse applicants bring from all backgrounds and we aim to have a workforce that represents the wider society that we serve. We champion inclusion and wellbeing, aiming to create a workplace where everyone feels valued and has a sense of belonging.
We do not discriminate on the basis of culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.
We offer access to the highly competitive Civil Service Pension Scheme (employer contributions of 28.97%), far more than in the private sector, and a flexible, family-friendly environment. Additionally you can look forward to other great benefits via our 'Perkbox' and 'Edenred' schemes. These include everything from an interest-free season ticket loan and bicycle loan (after two months) to discounts on gym membership, cinema tickets and restaurants. Please see the attached Charity Commission benefits document.
A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30 days per year.
The Charity Commission's operational ambition is to realise the Commission's values of being an expert regulator that is fair, balanced, and independent, which works in a way that is supportive, collaborative, and innovative to achieve our ambitions. We want to develop our capability to regulate charities to realise this goal and meet our statutory and public duties to ensure that charity in England and Wales can deliver maximum benefit to society in a way that upholds its reputation in the eyes of the public.
Work at the Charity Commission and you'll make a difference every day to:
* The 170,000 charities of all shapes and sizes that we regulate across England and Wales.
* The trustees we partner with and advise.
* The people and causes that benefit from the £10bn generously donated each year by the public.
Find out more about working for us here.
To note: Any move across the Civil Service on or after 4 October 2018 may have implications on an employee's ability to carry on claiming childcare vouchers.
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths, Ability and Experience.
To apply for this post, you must complete an online application with the following:
* An online verbal test at application stage
* A blind CV setting out your Job History/Full Qualifications/Previous skill and experiences.
* A Personal Statement (maximum 750 words) demonstrating how you meet the essential criteria for the role outlined on the Job Description.
We will assess your CV and Personal Statement against the Essential criteria for the role.
Online Test
After submission of the first stage of your application you will be invited to complete a Civil Service Verbal Test. If you successfully pass the test, you will be invited to complete the final stage of the application.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 22/09/2025 on 23:55 If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
Our online test supplier will be performing scheduled maintenance between 4:00pm and 7:00pm on Sunday 14th September 2025 There will be up to 1 hour during this time where candidates will not be able to access tests.
All online tests will be affected.
Impact for candidates
Candidates who are taking a test when the downtime starts will have their test paused. They will be able to pick up where they left off after the downtime. They can do this by accessing the test again from their application centre.
Candidates will not be able to launch new tests during the downtime.
We will assess Behaviours and Strengths at interview.
We will assess the following Behaviours at interview:
* Delivering at Pace
* Working Together
* Managing a Quality Service
Interview Arrangements
Interviews will be taking place Face to Face in our Liverpool office.
The sift is due to take place on the week commencing 22nd September 2025
Interviews will be held week commencing 6th October.
We will try to meet the dates set out in the advert. There may be occasions when these dates change. You will be provided with sufficient notice of the confirmed dates.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
We reserve the right to raise the score required at any stage of the process to manage numbers.
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Behaviours:
The distinguishing Behaviours (the required skills, knowledge, and behaviours) for this role are set out in the Civil Service Behaviours Framework 2018 (Success Profiles - GOV.UK )) and should be referred to when making this application.
You are required, under the Behaviours approach, to describe how you have dealt with a specific situation.
You must give evidence of your knowledge, skills, and behaviours and how you have applied this, such as what you did or said and how you interacted with other people.
When you are giving your examples, do not spend too many words on description and background information. Avoid using general or unspecific statements. Instead say what the situation was, what you did, what your thought process was and what was the result.
This post is full time however those applicants who do or wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available. You should discuss this with the vacancy holder.
Further Information
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.
Read more about prison leaver recruitment.
Reasonable Adjustment:
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled persons, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
* Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs.
* Complete the "Assistance required" section in the "Additional requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at an interview, or if you're deaf, a Language Service Professional.
Reserve Lists:
If we have more successful candidates than available vacancies, we will hold a 12-month reserve list as standard.
During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.
Applying:
We recognise everyone as an individual, accepting people for who they are and treating everyone fairly.
All applications for these vacancies must be made online. There are limited exceptions to this. Paper applications will only be considered if you have a disability that will prevent you from applying online. If this is the case, please email
Once you have submitted your application it cannot be amended; only submit your application when you have completely finished and answered all the relevant questions.
Please note that late applications will not be accepted.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
New entrants are expected to join on the minimum of the pay band.
Concerns/Complaints
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioner's Recruitment Principles, and wish to make a complaint, then you should contact in the first instance
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web page here.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : Sarah Taylor
* Email :
Recruitment team
* Email :
Further information