Brook Street PSR are thrilled to be hiring for a Delivery Consultant to join our team in Cardiff.
What will you be doing?
As a Delivery Consultant, you will manage client relationships, source and onboard candidates. This role requires effective liaison with both clients and candidates, ensuring smooth communication and a high level of service throughout the recruitment process. Additionally, you will be responsible for ensuring compliance, supporting clients' requirements, and managing worker welfare once placements are made.
Core Responsibilities
Understand client needs and provide recruitment advise
Advertise roles, source candidates and ensure compliance
Manage candidate submissions and coordinate interviews
Oversee candidate onboarding and initial support
Maintain regular check-ins with clients and address concerns
Conduct onsite visits and communicate updates to clients and candidatesClient Engagement
Provide expert advice on role specifications, industry trends, and recruitment strategies
Offer consultative services on advertising and candidate engagement
Liaise with clients regarding the submission process, providing clear communication around CVs, interviews, and roles
Confidently present candidates to clients, highlighting their skills and suitability
Conduct regular onsite visits to clients, ensuring the workforce is aligned with client expectations
Act as a key communication channel between candidates and clients regarding pay reviews, legislative changes, and other relevant discussionsVacancy Management
Advertise roles confidently, utilizing AI tools to craft compelling job adverts
Work with the Team Manager to review advertising strategies and evaluate their effectiveness
Arrange and schedule interviews between clients and candidates, ensuring both parties are well-prepared
Monitor contract end dates and ensure timely discussions with clients for assignment extensionsCandidate Management
Proactively source candidates using various platforms, ensuring candidates meet compliance requirements
Complete full candidate registrations, eligibility checks, and verify required documentation
Conduct initial screening interviews to assess suitability for roles
Serve as the main point of contact for candidates to ensure their first day and week go smoothly
Handle employee issues such as sickness, return-to-work processes, performance conversations, grievance handling, and mental health-related adaptationsSkills / Experience Required
Proven experience in a recruitment or talent acquisition role, ideally in a consultative capacity
Strong interpersonal and communication skills with the ability to build and maintaining relationships with both clients and candidates
Confidence in adverting roles and leveraging AI tools to enhance job advertisement
Ability to the manage the end-to-end recruitment process, including candidate sourcing, registration, compliance and placement
Strong organizational skills with the ability to juggle multiple tasks and meet deadlines.
Understanding of compliance regulations and the ability to carry out eligibility checks
Knowledge of the employment market and the ability to provide clients with market insights and advice
Comfort with onsite client visits and addressing employee welfare concerns
About Brook Street:
Brook Street PSR is one of the largest suppliers of administration and clerical contingent workers to Public Sector organisations across the UK.
Central government, non-departmental public bodies, arm's length bodies and executive agencies. We know the structure. We know the pressure. We know how to deliver.
We're a proud partner on the Public Sector Resourcing (PSR) framework, trusted to handle all administration and clerical hiring across government. On any day, we manage up to 11,000 contingent workers across the Public Sector.
Our Standards
At ManpowerGroup, we believe that success is built on a foundation of accountability and commitment to our standards at every level. These standards are not just guidelines; they are integral to our culture and are embraced by everyone, from entry-level employees to senior leadership. To be successful, each of us must be accountable for delivering on these standards. They are designed to support performance, development, and career progression, ensuring that we all have a clear understanding of what success looks like at each level of our organisation. We all lead ourselves and others-our teams, our clients, and our stakeholders. By living our standards, we create a cohesive and supportive environment where everyone can thrive and contribute to our collective success.
Throughout your career at Brook Street, you will be expected to demonstrate living our standards as detailed below.
Clarity: Takes time to understand and share our organisation's vision and strategy with others, holds themself and others accountable to deliver on our common goals, mindfully gives honest and regular feedback and openly receives it so we can all learn and deliver our best.
Care: Leads themself and others with care, respecting people as people first and promoting diversity, equity, inclusion and belonging in their environment so people feel heard and valued, listens to understand and then communicates purposefully and consistently, intentionally develops themself and inspires, coaches and empowers the development of others.
Grow: Openly contributes thoughts, asks questions and challenges appropriately so that we make better, courageous and timely decisions, collaborates with others to identify current ideas, trends and perspectives (internally and externally) to continuously improve and transform what we do, builds on our successes and actively learns from mistakes and missed opportunities to progress toward our ambition