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The Purpose of the Role:
Key Responsibilities:
* Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities
* Use data-driven insights to identify and implement continuous improvements to site and category performance.
* Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences.
* Work closely with supply chain planning and logistics teams to ensure accurate inventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory.
* Drive and implement on-site campaign activity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand.
* Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision
Location:
This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office.
The Person:
Key Requirements:
* Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles.
* Expertise in monitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership.
* Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements.
* Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance.
* Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities.
* Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions
* Excellent communication and interpersonal skills for effective collaboration with internal teams and external partners
What we offer:
Our Benefits for this role include, but not limited to:
* H&B Employee Discount - 25%
* Bonus
* Pension company contribution
* 33 Days Holiday per year (Inclusive of bank holidays)
* Private Medical Care
* Exclusive benefits, free advice and savings from a range of retailers and providers
* Electric Car Scheme
We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
* #LI-Hybrid
* #LI-CM1