Temporary - Faultline Helpdesk Operative Your new company A facilities management and service provider based in Gatwick is looking for an operative to join their team on a temporary 3-month contract (until the end of September). Your new role Below is a list of day-to-day responsibilities – Handling inbound telephone calls and emails Logging all faults called and emailed in Maintaining accurate and up-to-date customer information Identifying health and safety jobs to be called through to shift team members Transferring faults to relevant teams when required What you'll need to succeed You will have excellent written and verbal communication and attention to detail. You will have previous experience handling inbound telephone calls and emails and be able to work well within a team and independently. What you'll get in return This is a 2-month temporary contract paying £16.35 per hour. This role works on the following shifts each month: Week 1 – 4 days (7am-7pm), Week 2 – 3 days (7am-7pm) and 3 nights (7pm-7am), Week 3 – 4 nights (&pm-7am) and Week 4 – OFF. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4703908