About the Company
Depot Connect brings together a connected network of trusted partners and logistics
specialists, giving customers the infrastructure and support they need to operate
efficiently and scale with confidence. Our mission is to streamline operations, deliver
real value, and simplify complexity across the supply chain.
About the Role
Contacting business customers to chase outstanding debt by phone and email to ensure payment within terms to unlock payments.
Responsibilities
* Posting receipts to customers’ accounts in a timely manner.
* Running Aged debt reports, extracting to Excel to focus on the larger or longest outstanding debt.
* Checking credit limits and opening new customer accounts in line with company policy.
* Raising several thousand invoices each month as part of a wider team.
* Contacting business customers to chase outstanding debt by phone and email to ensure payment within terms.
* Keeping records on what customers have been contacted and what their responses are.
* Suggesting what customer accounts on stop when not paid after several chase methods have been used.
* Assisting and completing sales ledger month end procedures, this might involve raising invoices to ensure deadlines are met.
* Assist in resolving complex queries both within the team and between other departments.
* Aid in identifying gaps in current credit control and invoice processes and suggest improvements.
* Build and maintain strong working relationships with internal and external stakeholders and support the wider team with workload.
* Working across multiple countries and ledgers. Carrying out invoicing, holiday cover and credit control.
* Ensure group policies and procedures are followed.
Qualifications
* 2 or more years of Finance experience in Ledger work and/or credit control.
* Experience in the tank container industry would be beneficial, but not essential.
Required Skills
* Excel
* Attention to detail and accuracy
* Ability to present figures and reports
* Ability to work in a fast-paced environment with attention to detail
* Able to work on own initiative and prioritise responsibilities
* Business acumen
* Communication, organisational, time management and interpersonal skills. Ability to tailor communication to different audiences, such as management, stakeholders, users, SMEs, developers, and others.
* Be flexible and adaptable to changing needs
* Use own initiative
* Adopt a positive approach
* Treat colleagues with respect
* Demonstrate personal integrity
* Act in a confidential manner at all times
* Exact Accounting software
Preferred Skills
* Able to speak multiple languages confidently. 2 or more from - English, German, Spanish, Dutch. Strong focus on English and German speakers.
* Strong process analysis and documentation skills.
Equal Opportunity Statement
We want to ensure those we recruit, employ and develop have the same core values, understand the diversity within their teams and can adapt style and approach accordingly.