Service Delivery Manager Hours: Monday to Friday, 08:00 – 17:00 Location: Wakefield, West Yorkshire, WF2 £30,000 - £35,000 & bonus This is not just a job — it’s a mission-critical role in a 24/7 service-based business where failure is not an option. Clients are demanding, and we share their pain. Every call is an opportunity to deliver excellence — not an inconvenience, but the reason we exist. We are recruiting an experienced, commercially aware Coordinator who thrives in a reactive, high-pressure environment and is ready to lead from the front. There will be three areas you will be responsible for managing, Pre-planned maintenance (PPM), Reactive and Installations. Job Responsibilities: Manage a team of 3 in service delivery. Coordinate and manage 5 mobile engineers across the North Central region Schedule urgent and planned works, ensuring no delays, no excuses Be the first point of contact for clients — professional, positive, and proactive Manage strict deadlines, tight budgets, and high expectations Work closely with purchasing and sales teams — we are one team, one goal Ensure site surveys, quotations, and installations are completed on time Handle credit checks, supplier coordination, and subcontractor management Con...