We're currently recruiting Retail Supervisors to join our casual workforce, supporting operations across a variety of exclusive venues. If you're an experienced leader with a passion for exceptional service and team development, this is an excellent opportunity to work flexibly while making a real impact.
About the role
As a Retail Supervisor, you will oversee the day-to-day operations of retail catering areas, ensuring the smooth delivery of service and a high-quality experience for every guest. This is a hands-on leadership role, ideal for someone who thrives in fast-paced environments and enjoys motivating teams to achieve their best.
Key Responsibilities
Deliver an exceptional guest experience and resolve any customer concerns professionally and efficiently
Supervise and support team members during daily operations
Ensure clear communication between front-line staff and management
Oversee retail catering areas, proactively identifying and resolving issues
Handle payment transactions and process refunds accurately
Motivate and inspire your team to maintain service excellence
Requirements
Previous supervisory experience in a retail or hospitality environment
Strong communication and interpersonal skills
Ability to lead and support a team during high-volume periods
Calm, confident, and proactive under pressure
High levels of empathy, professionalism, and organisational ability
What's in it for you?
We value our people and offer a comprehensive benefits package to support your well-being and development:
Weekly pay (£13.00 + 12.07% holiday pay = £14.57)
flexible working hours
eLearning platform for mandatory training and skill development
ongoing personal development and career progression opportunities
pension scheme
Why work with us
At the core of our business is a commitment to creativity, community, and exceptional service. When you join us, you're not just taking on a job-you're becoming part of a supportive, forward-thinking team with opportunities to grow across a national network of venues.
Ready to apply?
Complete our quick online application-it only takes a minute. If successful, you could be working at one of our venues in just a few days.
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