About the Role:
We are seeking a Digital Trader to lead online trading and merchandising across key product categories, driving core eCommerce performance. This role will own sales, margin, and conversion targets, working closely with cross-functional teams to identify product and commercial opportunities. Using advanced merchandising tools, analytics, and BI, the successful candidate will maximize visibility, conversion, cross-selling, and revenue growth while delivering an excellent customer experience. This position requires strong commercial acumen, attention to detail, and the ability to thrive in a fast-paced, dynamic environment.
Responsibilities:
* Manage online trading and merchandising for customer-facing websites.
* Optimize the onsite customer journey to increase conversions through effective product presentation.
* Organize and refine category structures, product sequencing, filters, and taxonomy for seamless navigation across all devices.
* Collaborate with teams across Email, Social, Buying, Design, Digital Marketing, Operations, Development, and UX/CRO.
* Drive sales and conversion targets using data insights to identify issues and implement solutions.
* Monitor site performance and improve key metrics: Sales, Conversion Rate, Average Order Value, Margin, Bounce Rate.
* Support and execute SEO strategies.
* Conduct competitor analysis on pricing, range, navigation, and promotions to uncover opportunities.
* Own onsite promotional execution, ensuring alignment with messaging and customer experience.
* Align merchandising plans with trends and seasonal demand to maximize relevance.
* Work with Operations to ensure product availability for campaigns.
* Assist with homepage and onsite page builds in collaboration with Design and external partners.
Person Specification:
* Proven Ecommerce experience, ideally in a fast-paced retail environment, with a proactive and adaptable approach.
* Strong understanding of core Ecommerce KPIs and ability to report effectively.
* Skilled in data analysis, BI tools, Microsoft Office, Google Sheets, and similar platforms.
* SAP experience preferred but not essential.
* Excellent organisational and time management skills; able to work independently and collaboratively to meet deadlines.
* Effective collaboration with internal and external stakeholders; customer-first mindset and willingness to test and learn.
* Strong communication skills.
* Experience managing external agencies for SEO and Paid Channels.
Whats on Offer:
* Competitive salary
* Pension
* Long service awards
* Employee discounts
* Cycle to work scheme
Position: Permanent, Full-time
Hours: Monday Friday, 08:45 17:30
Location: London & Hybrid 2 days per week onsite
If you have experience and are currently looking for a new challenge then please submit an up to date CV by using the apply button below.
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